United States Postal Service

3.0
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 307 S Satus Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
307 S Satus Ave, Wapato, WA
98951, United States

Hours

Reviews

3.0
22 reviews
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  • AG
    Angela Garcia
    Aug 20, 2025
    1.0
    I’d give zero stars if possible! Horrible customer service. I have had multiple packages be delivered to the wrong address or misplaced, and package says it’s been delivered to my mail box when I have not received them . Need more competent employees!
  • BK
    Blue Moon (ToXiXX Karma)
    Aug 8, 2020
    5.0
    So as an adult now I have my own PO box and the ladies working here go over and beyond helpful. I have a traveling job from Sunday to Friday and usually get into Yakima from anywhere in the Northwest AFTER hours...so I hardly ever have time to be make it before it closes to check my mail...and it get packed..cuz I can't make it in time, so 1 week.....2 weeks go by and I have a chance to make it yesterday, so Im racing back from Lynnwood and trying to time it perfectly, and I'm pulling into selah just about 5pm....so I call and give this exact story to the one working, she tell me she is going to put my mail in a locker and she will check to see if I come and get it, which to me was so very helpful and I was super grateful. I couldn't thank her enough....so I was able to make it and finally pick up my mail...I would like to give a huge shout-out to the women here working, more then once they have helped me in ways that just happen to sorta "SAVE ME"......and I'm grateful....so thank you and keep up the good work!
  • JB
    Josh Beaudoin
    Jun 20, 2020
    1.0
    Horrible customer service. I generally don't have any issues with USPS, but the people at this particular branch are a real piece of work. UPDATE: I completely agree with Karlee's review. If I could give them zero (or negative) stars I certainly would. I just interacted with them again, both over the phone and in person, and am fully convinced that the people there are rotten to the cor, especially the management. UPDATE #2: After some frustrating back and forth, I figured out the problem was my mail box. After that, they delivered a couple packages before telling me I had yet another problem. Thses are, by far, the most inconsistent and incompetent people I have ever dealt with. If this was a private company, they would have been out of business decades ago.
  • KE
    Karlee Emerson
    Feb 19, 2019
    1.0
    If I could give a zero star review I would! Many times now the packages haven’t arrived or you guys have lied about trying to even deliever. One package was found months later shoved into a time clock box that isn’t part of my property. You pay 15+ for something to be sent in time but you guys are too lazy to actually do your jobs. I will be contacting corporate and better business. Three times now I have been home and got an email from amazon saying attempted delivery when you guys haven’t even been on my road let alone to my house!
  • EL
    Ernesto Lazo
    Aug 17, 2018
    1.0
    Two times now my online package has been delivered to the wrong location

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.