United States Postal Service

2.6
71 reviews

About

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Visit your local Post Office™ at 128 N 2nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
128 N 2nd Ave, Walla Walla, WA
99362, United States

Hours

Reviews

2.6
71 reviews
5 stars
22
4 stars
4
3 stars
3
2 stars
8
1 star
34
  • NM
    Nay Mag
    Nov 14, 2025
    1.0
    I have put in change of address twice, both in person and online to no avail. My mail had been delivered to complex down the street I later discovered after I was told to "look around" for missing package. End result was to contact merchant about missing perishable item. The parcel box wouldn't open so I put a note in my box to please move but carrier wouldn't. Heavy item was expected to be picked up by me at office rather than delivered.
  • EB
    Erbil Baklava
    Jul 23, 2025
    1.0
    The worst phone service ever!! So very frustratung, there is no ootion to speak to an agancy and ask a simple question. WORST PHONE SERVICE IN USA
  • DL
    Denise Larson
    May 27, 2025
    1.0
    I have the usps app that shows what is being delivered, today was the fourth time that my mail has been lost in the last 2 months. Over 12 items shown due for delivery that never has showed up.Zero answers or accountability.I have had to have two checks reissued because of their incompetence. Most of the carrier are good but the internal side sucks. Refused to give me supervisors name because I told them I was filing a complaint with Post Master General. Made it sound like it was my fault that my mail is missing. Hate dealing with these people. Edit - Another day, more mail missing . Waste of time to talk to Post Master/ supervisor, said there was nothing they can do, it happens. Grrrrr Filing yet another complain with Post Master General Edit2 Well waited a few days and so far another 3 items missing, not delivered. Did no good to talk to them or Post Master General. Edit3 Ok folks, two more days of missing mail. Called and the Post Master Generals office and they are expediting it to Consumer Affairs division and maybe then I will get results.I encourage anyone having issues with our local post office to contact the Post Master General for our area ( not local) and file a complaint. It's a federal crime to steal mail.
  • LL
    Lexinss1
    Dec 1, 2023
    1.0
    Often refuses to deliver my packages sighting it as not real (it obviously is), send it back immediately and doesn’t give me the option to go there and get it. On top of that they consistently say the usps website is wrong and had entered info wrong and told me I was the one who messed up.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.