United States Postal Service

2.4
37 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 10005 SW 178th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10005 SW 178th St, Vashon, WA
98070, United States

Hours

Reviews

2.4
37 reviews
5 stars
9
4 stars
2
3 stars
3
2 stars
5
1 star
18
  • RF
    Rick Frye
    Oct 4, 2025
    2.0
    Realize that in spite of paying for 24 hour access to your P.O. Box, the entire building is locked except during the limited hours of counter service. Understand that this demonstrates yet another example of the decline in service from your federal government.
  • AB
    Aaron Brown
    Aug 19, 2024
    2.0
    This post office does not open until 10:00 a.m.
  • AD
    Adrienne Engle Dare
    Jan 6, 2023
    1.0
    17 people in line yesterday, 14 the day before. I've been trying to pick up 5 packages since before Christmas. Like most people I don't have 2 hours to stand in line. The entire island is in an uproar. It's not our local employees; it's the postal service not supplying needed staffing. Most days there are there are 2 workers up front, but even they disappear for breaks, lunch or just going in the back to hunt for packages, leaving one overworked employee to serve a line of people that fills the tiny lobby and then winds itself around and thru the road of post office boxes. The mail carriers who deliver mail to homes are out delivering mail until after 9 pm. This is negatively impacting 10,000 people. Something with the USPS has gone horribly wrong.
  • JP
    Jade Pope
    Dec 17, 2022
    2.0
    I believe some of the issues at the Vashon post office are due to being short staffed. Which is understandable and forgivable. Some of the staff are friendly, seem competent, and are doing their best. Some are unhelpful, unfriendly, and downright rude. Perhaps the most frustrating thing is the lack of consistency and information. Hours listed on official USPS website (9-5 M-F 11-2 Sat) differ from the actual hours of operation 10-5 M-F 11-2 Sat. The first time I had a package I waited in line for half an hour to collect it and was told, “next time knock on the the door in the lobby". So the next few times I do that. The person at the door is always helpful and pleasant and gets the packages. Today I knock to collect a package I’d received a notice for a week earlier, but they had not been able to find on two prior visits, and I’m rudely told to join the counter line. Maybe due to staffing some days you can have a package pickup line and other days you cannot. If that’s the case put up a sign so people know. Or at least be polite to your customers. So 4 stars for most of you and zero for the "lady” today making an average of two. Those of you who are working hard and doing your best really are appreciated.
  • JW
    Jerri Wickert
    Nov 21, 2019
    5.0
    Dealing with Jennifer Grimm was a pleasure. I trust her to help resolve the issue.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.