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United States Postal Service - Closed

2.7
(368 reviews)

Business Details

2700 Caples Ave, Vancouver, WA
98661, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2700 Caples Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service - Closed
2700 Caples Ave, Vancouver, WA
98661, United States

Hours

Reviews

2.7
368 reviews
5 stars
120
4 stars
31
3 stars
16
2 stars
16
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in handling passport applications and general inquiries.

Delivery Issues

Numerous complaints were made regarding lost packages, incorrect deliveries, and failure to deliver mail to the correct address.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, with reports of calls being dropped or unanswered.

Efficiency

While some customers noted quick service during their visits, others reported long wait times and slow processing.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others faced significant issues.
  • TY
    Timothy Yost
    Jan 26, 2026
    5.0
    Jason C is a very dependable mail deliverer. Thank you Jason!
  • PC
    preston clark
    Jan 19, 2026
    1.0
    I have called numerous times, I'm trying to figure out a problem I have lived at my apartment now for 5 months and we have yet to receive one piece of mail in our mailbox we have our names written down on the paper it's taped below we've talked with the delivery driver who claimed that my box was a different box but the keys I was given was to the very last box at the very end which she said was a blank box how do I go about getting mail she will not release the mail to me and for some reason my Apartments won't give us a different mailbox or have the key replaced for the mailbox that is supposedly hours according to the delivery lady
  • DM
    David Martin
    Jan 9, 2026
    5.0
    My home mail is not delivered by this post office, so I can't speak to that part of their service, but I do find myself going out of my way to use this post office for other services because I have found its staff to be so efficient, knowledgeable, and truly friendly.
  • SH
    Shirley Hoehne
    Dec 13, 2025
    5.0
    I've gone to many USPS offices. Caples has the VERY BEST SERVICE, & the staff has always been cheerful & very helpful to me.
  • RB
    Radu Blaga
    Nov 28, 2025
    5.0
    For me the post office is good the employees are friendly and went out their way to track my package when the customer said they did not receive the package thank you so much 👍

Frequently Asked Questions About United States Postal Service - Closed

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service - Closed

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Certified March 01, 2026Yext Knowledge Graph
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