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Visit your local Post Office™ at 2700 Caples Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
United States Postal Service - Closed
2700 Caples Ave, Vancouver, WA
98661, United States
Hours
Reviews
2.7
363 reviews
5 stars
116
4 stars
31
3 stars
16
2 stars
16
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and patient, especially during passport services.
Efficiency
While some reviews noted long wait times, others highlighted quick service and efficient handling of tasks.
Delivery Issues
Numerous complaints were made about lost packages, incorrect deliveries, and problems with address changes.
Communication Problems
Customers expressed frustration over difficulty reaching the post office by phone and lack of follow-up on issues.
Mixed Experiences
Feedback varied widely, with some customers having positive interactions while others reported rude or unhelpful staff.
- RLRachelle Lizotte3 days ago1.0They never Answer their phone
- DZDmitrii ZhOct 31, 20254.0Good service, many associates quite quickly
- JCJackie CampbellOct 16, 20255.0Short wait time and friendly staff. I was able to get my problem solved quickly.
- CRChris RecordSep 6, 20255.0This location is a good to for most people in town. I have posted a picture of the lobby hour change that took place almost 2 yrs ago but I find it helpful for hours.
- IWiana wiAug 30, 20255.0Every experience I've had here has been good. The staff have treated me with kindness and patience. I present to you these 3 examples: 1. The first time I went to the deaf woman's counter and failed to read the very visible and decently sized sign. I bet she has to point to that sign all day because jerks like me don't see it, even though its right there. 2. Another time, I was told an urgent thing wouldn't get there as soon as the website estimated (keyword being "estimate"). I was mentally stuck stressing about what to do, but it was not their fault. I was gently reminded I was holding up the line and you know what? I did need to be told that, it snapped me out of it. Apologies to everyone behind me for contributing to slower service that day. 3. Then there was the time I had to call my elderly father who had given me the wrong address for USPS delivery to a remote rural residence. The woman at the counter was patient with me not having correct info TWICE. She was clever and able to solve the mystery as to why the second "corrected" address didn't work either, due to the zip being off by one number. She also was able to help someone else while I made that phone call, so I did not hold up the line that time. 😅 And on top of everything, I know this specific location has been having problems with Amazon deliveries being put in the wrong bin or something like that. It seems like an extra thing they shouldn't have to deal with since Amazon does it's own shipping, but I guess some packages have to be left there for pickup and the postal workers have to move many packages from the wrong bin every day. I mention it here to acknowledge that USPS is doing extra labor and picking up some slack for the convenience of Amazon delivery but doesn't get any credit for it. Imagine how much it slows things down on a daily basis and it only makes Amazon look better, not USPS. I wish people had more patience for underfunded federal workers. When mistakes are made, first consider having empathy that they are human beings who are routinely overworked and understaffed. Consider that USPS is not a for-profit business but a social service, and these social services get budget cuts every year while, like clockwork, DOD gets more... I'm just saying.
Frequently Asked Questions About United States Postal Service - Closed
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 2700 Caples Ave?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations, including this one, can also take your passport photo.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require you to schedule an appointment online, although limited walk-in passport hours may be available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Is it possible to rent a PO Box at this Post Office?
Yes, you can search for and reserve PO Boxes online and complete the setup in person at this Post Office.
What are the hours of operation for this USPS location at 2700 Caples Ave?
This USPS location is currently closed and has no open hours.
How can I check the availability and pricing for PO Boxes at this location?
You can check PO Box availability and pricing by entering your ZIP Code at https://www.usps.com/manage/po-boxes.htm.
Which nearby restaurants can I visit before or after my trip to the USPS at 2700 Caples Ave?
Nearby restaurants include Las Islas Marias, Elmer's Restaurant, Jaime's Restaurant & Taqueria, The Plainsman, and Las Islas en Ponchos.
Are there other postal service locations near the USPS at 2700 Caples Ave?
Yes, nearby postal service locations include Vancouver Post Office and multiple United States Postal Service offices in the area.
What nearby services can complement a visit to the USPS location at 2700 Caples Ave?
Nearby services include IT support from Svetek IT Experts, cleaning services from UNIK Cleaning Service, credit services from iQ Credit Union, and a bookstore called The Romance Era Bookshop.