United States Postal Service - Closed

2.7
367 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2700 Caples Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service - Closed
2700 Caples Ave, Vancouver, WA
98661, United States

Hours

Reviews

2.7
367 reviews
5 stars
119
4 stars
31
3 stars
16
2 stars
16
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly during passport services, while others reported rude interactions and lack of assistance.

Delivery Issues

Numerous complaints were made about lost packages, incorrect deliveries, and problems with address changes.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, with many reports of calls being disconnected or unanswered.

Wait Times

Some reviews noted long wait times and slow service, while others mentioned quick and efficient experiences.
  • DM
    David Martin
    3 days ago
    5.0
    My home mail is not delivered by this post office, so I can't speak to that part of their service, but I do find myself going out of my way to use this post office for other services because I have found its staff to be so efficient, knowledgeable, and truly friendly.
  • SY
    Simone Yvette
    Dec 24, 2025
    1.0
    Absolutely useless and incompetent AI phone operater
  • SH
    Shirley Hoehne
    Dec 13, 2025
    5.0
    I've gone to many USPS offices. Caples has the VERY BEST SERVICE, & the staff has always been cheerful & very helpful to me.
  • RB
    Radu Blaga
    Nov 28, 2025
    5.0
    For me the post office is good the employees are friendly and went out their way to track my package when the customer said they did not receive the package thank you so much 👍
  • RL
    Rachelle Lizotte
    Nov 21, 2025
    1.0
    They never Answer their phone

Frequently Asked Questions About United States Postal Service - Closed

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.