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Brand Certified

United States Postal Service

2.9
(153 reviews)

Business Details

11909 NE 65th St, Vancouver, WA
98682, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11909 NE 65th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11909 NE 65th St, Vancouver, WA
98682, United States

Hours

Reviews

2.9
153 reviews
5 stars
53
4 stars
17
3 stars
12
2 stars
7
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise friendly and helpful service, others report rudeness and unprofessional behavior from certain employees.

Operational Issues

Customers express frustration over limited hours, lack of after-hours drop-off options, and confusion regarding service availability.

Cleanliness and Environment

Several reviews mention issues with cleanliness in the lobby and uncomfortable conditions due to lack of air conditioning.

Efficiency

While some customers appreciate the quick service, others report long wait times and inefficiencies, particularly during busy periods.
  • JJ
    Jory
    Feb 9, 2026
    1.0
    I don’t like giving negative reviews but I am very disappointed in my experience.
  • PS
    Patric Simon
    Jan 5, 2026
    1.0
    Maureen said, “Next time you need to put this in a bigger box because I don’t know where I can put the label.” There was probably a more professional way of saying that. Like “You know, I’m not sure if the label will fit on a box this size” or “We have a minimum size we can affix a label to.” Just some suggestions.
  • CD
    Corey dempsey
    Dec 27, 2025
    5.0
    Hard working, friendly staff. Never had an issue in 1000's of transactions.
  • JR
    Jess Rubenstein
    Dec 19, 2025
    1.0
    I would give it a zero if I could but how does a post office not have a way to drop off mail after hours? If they're so worried about vandalism and break-ins then why do they have collection mailboxes all by themselves? Sorry just so badly run
  • FF
    Flannelfox
    Nov 21, 2025
    1.0
    I don’t get the hours here. It’s so confusing and not accurate on the usps site

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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