United States Postal Service

3.2
159 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 304 SE Hearthwood Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
304 SE Hearthwood Blvd, Vancouver, WA
98684, United States

Hours

Reviews

3.2
159 reviews
5 stars
72
4 stars
14
3 stars
5
2 stars
7
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rudeness and lack of assistance.

Efficiency

Many customers mention long wait times and slow service, particularly during busy periods, despite some positive experiences with quick service.

Facility Issues

Customers express frustration with the accessibility of services, including locked drop boxes and limited hours for PO Box access.

Staff Knowledge

While some staff members are noted for their helpfulness and knowledge, others are criticized for being unhelpful or lacking understanding of procedures.

Overall Experience

Overall, experiences vary widely; some customers have positive interactions while others report significant dissatisfaction with service and operations.
  • FF
    Fang Fang
    4 days ago
    5.0
    Nice staff and very efficient. Line goes fast.
  • MY
    moe yassin
    Oct 7, 2025
    5.0
    great service great employee
  • SH
    Sarah Hyacinth
    Sep 8, 2025
    5.0
    The people at this location are amazing! The four of them are so helpful, quick, and provide good customer service. I felt compelled to share my own experience as I witnessed another customer be unreasonably rude from the start. Working with the public is hard and I genuinely give kudos to those who do it on a daily basis. Keep up the good work team!!
  • TS
    Todd Shiber
    Aug 30, 2025
    5.0
    Awesome service! Super fast! The clerk knew exactly what I needed without me even needing to explain. She saw what was in my hand and had it took care of it before my feet stopped walking. I will gladly come back to this location when the need arises.
  • MC
    Miz Captain
    Aug 26, 2025
    5.0
    I forgot how big & NICE this location is! It was easy breezy! It was a 100 degree day, at 3 pm but, so cool inside with such friendly postal people! I expected a long wait on a Friday but, to my surprise it was super quick. This will be my go to place for sure since I’m going to be selling stuff on eBay.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.