The UPS Store

2.8
255 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2612 in Vancouver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Anresen And 63rd Between Fire Station And Safeway.

Details

  • DeliveryNot available

Location

The UPS Store
6715 NE 63rd Street, Vancouver, WA
98661, United States

Hours

Reviews

2.8
255 reviews
5 stars
102
4 stars
10
3 stars
4
2 stars
9
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some customers praise the friendly and efficient staff, others report rude and unhelpful interactions.

Management Issues

Several reviews mention dissatisfaction with the new management, citing poor service and increased prices, leading to a decline in overall customer experience.

Efficiency

Many customers appreciate the quick service and efficient handling of packages, although some express frustration with long wait times during busy periods.

Cleanliness

There are complaints about the store's cleanliness, with mentions of flies and a generally untidy environment.

Pricing Concerns

Customers have raised concerns about high prices for services, particularly for printing labels and packaging materials.
  • HF
    Harley Finberg
    Nov 13, 2025
    1.0
    This store location in particular sucks. The management nor employees are capable of doing anything but overcharging for shipping. Brooke in specific is extremely rude and doesn't do her job. Brought in 12 prelabeled packages, 8 being UPS and 4 USPS. She denies being able to recieve the USPS.
  • RY
    ryan yoshida
    Nov 8, 2025
    4.0
    Place is always busy, but staff is helpful. Have always helped me with my shipping needs. Customer service could be improved as far as being nice to customers.
  • JC
    Joan Cruz
    Nov 2, 2025
    5.0
    The UPS Store was a bit busy for a Sunday, but I was still able to get everything I needed done. The staff member who helped me was diligent and very friendly with my return shipments. The location is convenient, with plenty of parking and well-kept facilities. It’s my go-to UPS Store!
  • JC
    Joan Cruz
    Oct 30, 2025
    5.0
    The UPS Store team did a wonderful job printing our promotional materials after another provider canceled our order at the last minute. We were so grateful for their help and quick turnaround! The staff are always welcoming and do their best to assist whenever possible. During the holiday season, I’ve noticed it can get a bit busier than usual, but I don’t mind waiting or coming back later — their work is consistently high quality and they truly care about their customers. Highly recommend!
  • VV
    Vitachka
    Oct 29, 2025
    5.0
    Very quick and friendly service. I always appreciate the help of professional store associates. Today I came to the store and the line was about 15 people. With the help of three associates the line dissolved quickly. I like this store, coming here often for Amazon returns and to send my parcels. I appreciate their hard work and I like the cleanliness and good organization of this UPS store. Amazing management and organization! ( Previously it wasn't like this. The new team is amazing!!!) I didn't ask the guy who served me his name, but he greeted me and served me like I was a valued customer. Thank you!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Vancouver?

The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.