The UPS Store

2.8
258 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2612 in Vancouver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Anresen And 63rd Between Fire Station And Safeway.

Details

  • DeliveryNot available

Location

The UPS Store
6715 NE 63rd Street, Vancouver, WA
98661, United States

Hours

Reviews

2.8
258 reviews
5 stars
103
4 stars
10
3 stars
4
2 stars
9
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff while others report rudeness and unprofessional behavior.

Wait Times

Customers frequently mention long wait times, especially during busy periods, leading to frustration.

Management Issues

Several reviews indicate dissatisfaction with management, particularly regarding staff training and customer service standards.

Pricing Concerns

Customers express frustration over high prices for services, such as printing labels, and perceived overcharging for shipping.

Store Condition

Some reviews highlight improvements in cleanliness and organization under new management, while others note ongoing issues.
  • JT
    Jto T
    4 days ago
    1.0
    I GAVE THIS NEW OWNERSHIP UPS STORE 5 STARS A MONTH AGO, BUT I’M VERY DISAPPOINTED RECENTLY OF THEIR SERVICE. (The male UPS STAFF 21 yrs old wearing glasses 🤓 just quit on 12/31/25 & Service change to POOR) 😡🤬 BAD BAD BAD STAFFS who are working there now. NO TEAMWORK & ORGANIZE!!! THEY DONT KNOW WHAT THEY ARE DOING THERE!!!!!! ARE THRY LOST 😡!?WHERE IS THE MANAGER!? I went there on 01/08/26 @5:45pm in line until 5:56pm. 3 Staffs are working, but ONLY 1 staff was helping the customers in the front. The line has 8 ppl were waiting & it was 5:56pm (They CLOSED @6pm). The only staff in the front didn’t know what she was doing NEW!? 🤔 (Check Cameras) Where is the MANAGER at to help out the Situation?? 🤔 I have to asked those remaining 2 staffs were HIDING in the back room to come out for help, because we have 8 ppl in line were waiting & there’s ONLY 1 “UNKNOWLEDGEABLE” Staff in the front. (Can they just come out & help the CUSTOMERS first???) Where is the Customer Service at??? What a Joke!!! 🤬😡🤬😡🤬😡 The NEW OWNERSHIP needs to FOCUS on his team & manager duty. Especially they’re just under New Ownership a month ago. Please address those issue ASAP & bring your business Pleasant to our neighborhood.
  • BM
    Brandy Marks
    Jan 3, 2026
    5.0
    Been coming here for years and I’ve always found the people friendly.and helpful.
  • SS
    Scuba Steve
    Dec 14, 2025
    1.0
    This is by far and away the very worst UPS store to go to. Consistent long wait times, disgruntled staff. It’s literally this store. All the others are normal friendly stores that run like a normal business
  • HF
    Harley Finberg
    Nov 13, 2025
    1.0
    This store location in particular sucks. The management nor employees are capable of doing anything but overcharging for shipping. Brooke in specific is extremely rude and doesn't do her job. Brought in 12 prelabeled packages, 8 being UPS and 4 USPS. She denies being able to recieve the USPS.
  • DS
    Diana Sinyayeva
    Nov 11, 2025
    5.0
    Good customer service as well as better prices. Patient and knowledgeable lady with glasses

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Vancouver?

The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.