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The UPS Store #5799 in Vancouver offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Padden Pkwy And 137th, Next To The Former Albertsons.
Many customers praised the staff for being friendly, helpful, and efficient, often going above and beyond to assist with returns and printing needs.
Customer Service Issues
Several reviews highlighted negative experiences with rude or unhelpful staff, particularly after a management change, leading to dissatisfaction among long-time customers.
Convenience
Customers appreciated the store's convenient location, easy parking, and quick service, especially for Amazon returns.
Inconsistency
There were mixed reviews regarding service quality, with some customers reporting excellent experiences while others faced significant issues, indicating a lack of consistency in service.
Management Changes
Feedback indicated that the change in management has negatively impacted customer service, with many long-time customers expressing disappointment in the new staff's performance.
TM
Trudi Ann Miller
4 days ago
5.0
This ups store is one of the best I have ever been to I had a great experience especially with Jessica she is amazing very helpful I had a very excellent time with her she is so amazing 🫶🫶🫶🫶
TM
Trudy Ann Miller
4 days ago
5.0
This is the best ups store I have attended the customer service representative is excellent especially Jessica she is so amazing helpful very, and a very thoughtful person. My experience was very good and I really appreciate 🫶🫶🫶
RR
RegE
Nov 16, 2025
5.0
The Amazon automatic return machine Is great and super easy. Try it out. Just scan the barcode you generated for your Amazon return and it walks you through it. You put your item in the bag provided at the station and seal it with the printout that comes out of the machine, choose your receipt method, and you’re off! Friendly staff and often busy, so this station really helps.
SR
sunflower _ rose
Nov 13, 2025
1.0
I frequent this store often and everyone is friendly and helpful other than a tall girl with long straight blondish brown hair. Every time I'm helped by her she seems to have an attitude and makes condescending comments. Not sure what that's about. We all have bad days but she seems to have one every time I'm there.
MS
Macyray Stevens
Nov 11, 2025
5.0
UPS store on 84th st is great! The place is clean. Sky who was lovely helped me and my mother we had quite a few returns and she was patient and kind and showed us how to do it and was very sweet! Overall great experience and that lovely lady needs a raise or a bonus this holiday for being so great and knowledgeable
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5799 in Vancouver offer?
The UPS Store #5799 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.
Where is The UPS Store #5799 located?
It is located at 13504 NE 84th St, Suite 103, Vancouver, WA 98682, at the corner of Padden Pkwy and 137th, next to the former Albertsons.
What are the regular business hours for The UPS Store #5799?
Monday through Friday, it is open from 8:00 AM to 6:00 PM; Saturday from 9:00 AM to 5:00 PM; and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #5799 open on holidays?
The store is closed on certain holidays, including November 27, December 25, December 31, January 1, and January 19. It has regular hours on November 11 and November 28.
What payment options does The UPS Store #5799 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #5799?
You can reach them by phone at +1 360-882-4877 or via email at store5799@theupsstore.com.
Does The UPS Store #5799 offer mailbox rental services?
Yes, mailbox rental services are available to securely receive your mail and packages.
What nearby places can I visit before or after going to The UPS Store #5799?
Nearby you can visit Dogpaw Off-leash Parks for outdoor activities, Talay Thai Cuisine for dining, and Diva Nails & Spa for beauty treatments.
Are there any professional services near The UPS Store #5799?
Yes, nearby professional services include Shred Nations for shredding, Mountain Investigations LLC for private investigations, and Insigni Partners for employment and biotechnology services.
Can I easily find food options near The UPS Store #5799?
Yes, food options close by include Subway for sandwiches, Shanghai Restaurant, and Emerald City Smoothie for quick meals and drinks.