Business Details
About
Water Cooler Supplier
Easy to use and conveniently located inside and outside Walmart Supercenter #5462. Choose from our self-serve water Refill station for fresh filtered drinking water in 1, 3 or 5-gallons or our pre-filled Exchange water station for 3 or 5-gallon Primo® purified bottled water.
Location
Reviews
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- LLLanaMar 14, 20251.0Called primo water today, after their equipment malfunctioned. Water leaked all over my floors overnight. Spoke with Maja in customer service. I told her that I am very concerned that my floors may be damaged, and that I wanted it on record today that I notified them of an issue. She offered to credit me for a month since I can't use the device. Unbelievable!! It goes without saying that that they shouldn't charge me if their water cooler isn't working. She assured me that she would leave a note in the system that I reported this issue, and for me to call back if my floors are damaged. I asked her if primo takes responsibility if property is damaged as a result of their product malfunctioning. She said yes, but refused to put it in writing for me. She says they are not able to send emails. My concern was that if I called back, Primo would claim they know nothing about my complaint and my concern that my floors may be damaged. When I asked her to tell me exactly what she was noting in their system, she hung up on me. I find it interesting that at the beginning of the call she made sure she had my number so that she could call me back if we got disconnected. Surprise surprise she didn't call me back. That's why I know you hung up on me Maja. If Maja is an example of the type of employees you have at Primo, you really don't care about customer service.
Frequently Asked Questions About Primo Water Refill & Exchange
What services does Primo Water Refill & Exchange provide?
We offer easy water refill and exchange services, including self-serve water refill stations for 1, 3, or 5 gallons, and pre-filled exchange water stations for 3 or 5-gallon Primo purified bottled water.
Where is Primo Water Refill & Exchange located?
We are conveniently located inside and outside Walmart Supercenter #5462 at 430 SE 192nd Ave, Vancouver, WA 98683.
What payment methods are accepted at Primo Water Refill & Exchange?
We accept American Express, Apple Pay, Cash, MasterCard, and Visa.
Does Primo Water Refill & Exchange offer in-store pickup or delivery services?
Yes, we offer in-store pickup as part of our service options.
What are the operating hours for Primo Water Refill & Exchange?
Our hours follow the Walmart Supercenter location hours where we are situated.
Which brands of water are available at Primo Water Refill & Exchange?
We offer Primo Water brands including purified bottled water available for refill and exchange.
In which languages can I receive assistance at Primo Water Refill & Exchange?
We provide assistance in English and Spanish.
Can I refill my own water jugs at Primo Water Refill & Exchange?
Yes, we provide a self-serve water refill station for fresh filtered drinking water where you can refill 1, 3, or 5-gallon jugs.
What nearby places can help me plan my visit or errands around Primo Water Refill & Exchange?
You can visit Walmart Supercenter for groceries or Walmart Auto Care Centers for vehicle needs. Nearby dining options include Burger King and Freshii for quick meals before or after your water refill.
Is there a nearby transit or service center to help me get to Primo Water Refill & Exchange?
While not a transit station, FedEx Office Print & Ship Center nearby can be useful if you need shipping or printing services during your visit, and nearby Walmart locations provide ample parking for convenience.