The UPS Store

2.5
169 reviews
Get DirectionsCallWebsite

Business Details

3800A Bridgeport Way W, University Place, WA
98466, United States
(253) 566-3143
https://locations.theupsstore.com/wa/university-place/3800a-bridgeport-way-w
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2149 in University Place offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At 40th And Bridgeport Way In Green Firs Shopping Center Next To Trader Joe's, Home Goods.

Details

  • DeliveryNot available

Location

The UPS Store
3800A Bridgeport Way W, University Place, WA
98466, United States

Hours

Reviews

2.5
169 reviews
5 stars
57
4 stars
6
3 stars
3
2 stars
4
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly highlighting a specific employee's negative behavior.

Efficiency

Some customers praised the efficiency of the service, especially for quick tasks like returns and scanning.

Hidden Fees

Several reviews mentioned unexpected charges for services like packaging and holding packages, leading to customer dissatisfaction.

Mixed Experiences

While some customers had positive experiences, others consistently reported poor service, indicating a lack of consistency in staff performance.

Management Issues

Multiple reviews pointed to issues with management, particularly regarding employee treatment and customer service standards.
  • AH
    Amy Huntley
    3 days ago
    1.0
    Was referred here for notary services from BECU. Needed 1 document signed with 2 signatures. Was told UPS store charges $10. I was charged $30 and was told WA State Law requires they charge $15 per document. Per WAC 308-30-220 that is the MAXIMUM they can legally charge not the minimum.
  • MM
    magaoitin
    3 days ago
    5.0
    Fantastic service and I keep renewing my PO box year after year (7 years running). All the staff have been great to deal with. Even after they have to deal with horrible customers, they still have a smile.
  • AO
    Angela Ostrander
    3 days ago
    1.0
    Had a package sent to be picked up from there and somehow its nowhere to be found and the response is basically oh well and excuses that the driver marks things as delivered when they really don't leave it. Make that make sense... they have to scan the package for it to show that it was dropped off. No one seems to care makes me think packages are being stolen or something. Very unhappy and can't seem to get anyone to actually LOOK FOR IT either at the store or UPS directly.
  • MP
    Madeline Plumer
    Nov 20, 2025
    5.0
    Excellent, efficient, and personable service by the employees who work here.
  • EF
    Everly Faleafine
    Nov 17, 2025
    1.0
    The representative seemed Iike she didn’t know what she was doing. At&T is still contacting me about my equipment when i had sent them through this store a month ago. It doesn’t take that long to send a mail out. I’m about to get fine because this specific location doesn’t know what happened to the mail.
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2149 in University Place offer?

The UPS Store #2149 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.