United States Postal Service

3.3
55 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 200 Israel Rd SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 Israel Rd SE, Tumwater, WA
98501, United States

Hours

Reviews

3.3
55 reviews
5 stars
25
4 stars
8
3 stars
0
2 stars
1
1 star
21
  • TM
    Theresa Marcus
    Dec 25, 2025
    5.0
    Always friendly and very helpful.
  • BH
    Blair Hulteen
    Oct 25, 2025
    1.0
    This post office loses mail ALL the time. I've accepted the little things missing but they have lost my wife's passport and a car title. When I tried to find the passport I was told there was no one in office to talk to, so I called and left a message. The only "resolution" I received was a voicemail explaing the mail man left the package in my mailbox until it sat for too long and took it back. That literally could not be possible because I was checking my mail every day when I knew it was on the way. When I called back, again, no one could talk to me, I left a voicemail and NEVER heard back. The lady was so condescending in her voicemail and her mailman was wrong. It HAD to have been in the wrong mail box. It also NEVER returned to the sender - the federal government. They had to completely reissue the passport. When they lost the title I didn't even bother complaining. I just went ahead and filled out an affidavit of lost title and got it notarized. It was easier to pay for that then try to deal with their unprofessional and completely useless customer service. As someone who works on phones helping customers, this place truly gets a 0/10. I now send all important mail to a different location through the Olympia post office and I haven't had a single late or missing delivery.
  • AI
    A man called Ian
    Oct 4, 2025
    1.0
    Updated my billing, did change of address aaannnddd NOTHING is getting delivered to my PO Box. Not even junk mail. Highly suspect. I'm waiting on cards and a license so I'm kind of pissed off.
  • MM
    Mary McDonald
    Sep 12, 2024
    5.0
    Love this branch. Great workers. There is rarely a line.
  • EY
    earl yates
    May 7, 2016
    5.0
    Very friendly and polite staff. Always smiling and positive which has made my experiences great. Very Knowledgeable of their products as well as information on destinations coming and going of packages.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.