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The UPS Store

4.0
(169 reviews)

Business Details

5729 Littlerock Rd SW, Tumwater, WA
98512, United States
(360) 878-9606

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6856 in Tumwater offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Littlerock Rd., Across From Costco.

Details

  • DeliveryNot available

Location

The UPS Store
5729 Littlerock Rd SW, Tumwater, WA
98512, United States

Hours

Reviews

4.0
169 reviews
5 stars
119
4 stars
7
3 stars
4
2 stars
3
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Abdul, Max, and Janet for their exceptional service.

Inconsistency

Several reviews highlighted issues with inconsistent service, including rude behavior from some employees and miscommunication regarding pricing and services.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, especially during busy times, making it a preferred location for package drop-offs and returns.

Management Issues

There were complaints about management's handling of customer feedback and employee behavior, leading to dissatisfaction among some customers.

Operational Hours

Multiple reviews mentioned frustrations with the store's inconsistent hours, including being closed during posted hours, which caused inconvenience for customers.
  • SS
    Sandra Smith
    3 days ago
    5.0
    Fast and courteous service is very much appreciated here thank you
  • DW
    Dawn Watson
    Feb 23, 2026
    5.0
    I have been going to this UPS store since we moved to the area 4 years ago. I have always received excellent customer service from every employee that works there. I sometimes have difficulty downloading and uploading and all that stuff :), they patiently help me with kindness and friendliness, which I appreciate very much. I highly recommend this store as a place to go for all your mailing needs, plus all their other services!
  • JB
    Joseph Bergendahl
    Feb 23, 2026
    1.0
    Gentlemen behind counter was nice but we stood in line and waited patiently for our turn for service. We needed documents notarized, figured this would be a simple process. He ushered us off to the side to wait so he could take care of other customers with packages. Regardless of the line customers should be attended to, customers business affairs shouldn't be dismissed due to being understaffed.
  • SK
    Steve Koch
    Feb 17, 2026
    3.0
    This place is great for Amazon and UPS drop off! I have been taking USPS here for years and was told today, I can no longer drop off, which is sad because it was nice to make one stop for all my packages.
  • JW
    Justin Whitaker
    Feb 3, 2026
    5.0
    The people working here are lovely. Super nice, super helpful, and super professional. There's obviously no way to guarantee anyone will have the experience with them that I've had, but I can't be the only person who they've been awesome.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What packing and shipping services does The UPS Store in Tumwater offer?

The UPS Store in Tumwater provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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