Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.8
(126 reviews)

Business Details

1102 A St, Tacoma, WA
98402, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1102 A St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1102 A St, Tacoma, WA
98402, United States

Hours

Reviews

2.8
126 reviews
5 stars
50
4 stars
7
3 stars
2
2 stars
1
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unprofessional behavior from staff, particularly regarding passport services.

Appointment Issues

Many customers reported canceled passport appointments without prior notice, leading to frustration and wasted time.

Staff Friendliness

Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.

Service Reliability

Customers expressed dissatisfaction with the reliability of services, particularly regarding passport processing and communication.
  • CC
    Corneliu Crucerescu
    1 day ago
    1.0
    The workers at this location are unprofessional, incompetent. The only vocabulary they know is “I don’t know”. At all the questions I asked the only answer is “I don’t know “. Don’t waste your time and energy thinking that they may help you.
  • IL
    Irina Leu
    1 day ago
    1.0
    Scheduled a passport appointment a month before, they canceled without any notification.
  • MM
    M
    4 days ago
    5.0
    This review is solely based on the availability of products. My post office NEVER has flat rate boxes available. I happened to be in the area one day and had already paid for parking. They had all the sizes available. I grabbed a couple of the different medium boxes. Now, I know this is somewhere I can rely on. If I try out the counter services, I'll update my review.
  • ZT
    Zeidy Tinoco
    Feb 13, 2026
    1.0
    Came to my passport appointment and when I got there it was closed. I had called out of work and no cancellation email was sent.
  • KM
    Katsiaryna Mialik
    Jan 30, 2026
    1.0
    I had appointment for the passport service and I have a complaint regarding the conduct of an employee who provided passport acceptance services at your facility. During my visit, the employee was rude, dismissive, and unprofessional. They spoke to me in an inappropriate and disrespectful manner, showed a lack of willingness to answer reasonable questions, and demonstrated poor customer service overall. In addition, the employee appeared careless and unresponsible while handling passport-related information, which is concerning given the importance and sensitivity of these services. As a customer seeking government services, I expect professionalism, courtesy, and accurate information. Unfortunately, my experience did not meet these basic standards. I respectfully request that this matter be reviewed and that appropriate action be taken to ensure that other applicants do not have a similar experience in the future.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others