Brand Certified
United States Postal Service
2.5(206 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
6817 27th St W, Tacoma, WA
98466, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6817 27th St W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
206 reviews
5 stars
66
4 stars
11
3 stars
4
2 stars
6
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude and unhelpful staff, long wait times, and lack of communication regarding appointments and packages.
Passport Services
Numerous reviews highlighted issues with passport appointments, including cancellations without notice, staff unavailability, and poor handling of passport applications.
Staff Performance
While some employees, particularly Diane, received praise for their helpfulness and efficiency, others were criticized for being rude and dismissive.
Delivery Issues
Customers frequently experienced problems with package delivery, including lost packages, incorrect deliveries, and lack of accountability from staff.
Facility Management
Several reviews mentioned the need for better management and organization at the post office, citing inefficiencies and inadequate staffing during busy times.
- RMRenee MFeb 16, 20265.0My family had a great experience with Beth and the Saturday morning team - thank you for your wonderful customer service!
- MDMary DeGoedeJan 20, 20261.0I should have read reviews before making a passport appointment here, but hopefully this one helps someone else: note that they will not do photos here! We made an appointment, photos included, for my son. We had to take time off work as both parents must appear, and we had no time to waste. At our appointment, the staff told us "our printer is down" and said we had to leave and come back with our own photo. We rushed down the street to Walgreens, where we were very graciously assisted by a woman who told us "their printer has been down for three years." Not all USPS locations do photos, so why don't you update the options online so people don't schedule photos there? Or why would you not send a cancellation email, since I booked a PHOTO APPOINTMENT? It must be lovely to have the luxury of providing such poor customer service and still getting your funding, since there's no alternative for people to go to.
- SJSarah JeterJan 20, 20261.0Made an appt for a passport. Had to flag someone down to ask what was taking so long- she asked the teller who then just casually says “we cancelled those”. Not a single email or text to that actual person with the appt.
- EPErin PopeJan 14, 20261.0I have visited this branch twice for government services. The first time they said they couldn’t do them because their website hours were incorrect and they only offered those services on weekdays. The second time I even called ahead to confirm they offered that service that day, and when I arrived the person at the counter told me the person who knew how to perform the service wasn’t in that day. I will never waste my time going here again. Better to drive to Silverdale or Olympia.
- MDMr. DoodleJan 5, 20261.0This location is an absolute complete joke!!!! The postal box that has been outside for years all of a sudden in the last year is gone. How long does it take you to get another box outside… ??Seriously?? in addition , beings that you cannot now drive through the drive-through to mail your envelope you gotta go inside and then you wait 45 minutes because there’s one representative at the counter with a looooong line ! All this does is reiterate what a poorly run organization, the United States Postal Service really is. Get your shit together.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 6817 27th St W?
You can send mail and ship packages, get money orders, access Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours for the United States Postal Service on weekdays and weekends?
Monday through Friday, the Post Office is open from 8:00 AM to 5:00 PM. On Saturdays, it operates from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person. When applying in person, bring two valid IDs and your completed application. Online reservations are available at the USPS website.
Does this Post Office provide 24/7 access to PO Boxes?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. It's best to confirm with your local Post Office for exact access times.
What nearby Post Offices can I visit if the 6817 27th St W location is busy?
Nearby options include the US Post Office and University Place Branch Post Office, both providing postal services in the area.
Are there places nearby where I can relax or get beauty treatments before or after visiting the Post Office?
Yes, nearby you can visit Eco Chic Salon and Spa, Alchemy Skyn, Xenn Beauty Bar, and The Healthy Hair Spa for beauty and spa services.
Is there a coffee shop near the United States Postal Service where I can grab a drink?
Yes, there's a Starbucks close by where you can enjoy coffee and other beverages before or after your visit.
Can I find professional services like accounting or legal assistance near the Post Office?
Nearby professional services include Sound Accounts, LLC for financial services and American Truckers Legal Association for legal services.
Brand Certified Facts from United States Postal Service
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