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Visit your local Post Office™ at 320 Garfield St S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with long wait times and poor handling of inquiries.
Delivery Issues
Frequent complaints about misdelivered packages, delays, and packages marked as undeliverable.
Staff Performance
Some employees received praise for their helpfulness, while others were criticized for incompetence and lack of accountability.
Facility Conditions
Customers noted cleanliness issues and inadequate staffing, leading to long lines and poor service.
Communication Problems
Numerous reviews highlighted difficulties in reaching the post office by phone and lack of response to inquiries.
JA
Jazmine Anderson
Sep 9, 2025
3.0
***REVIEW FROM A TRUCK DRIVERS POINT OF VIEW WHO DELIVERS AMAZON THERE MORE THAN THE OTHERS DO AND IF IT'S NOT ME, IT'S ANOTHER FROM MY COMPANY*** For as terrible as the area is, it's actually NOT BAD compared to some Post Offices I've delivered at and I mean CRAZY bad spots like Toppenish haha Parkland is fenced, secure and they're open no matter how early we arrive. The ONLY ISSUE I have is their Mail Carrier, he takes SO long to get Unloaded/loaded back up and leave, not to mention the car he almost hit exiting the place this morning, yes, it was me today lol I know Amazon ain't sqwat and they have priority and I have no problem waiting for the Mail Carriers whether or not we have to, the issue is in the fact that we're stuck waiting a half hour-45mins for this huge white bald guy to unload his loaded carts one at a time then loads the empty ones back up one at a time, waddles in and out of the building then looked straight at me when he cleaned his hands with his towel then loaded a couple more carts then left, but a woman like me can spend no more than 5mins to unload 2 pallets with my jack then OUTTA THERE to my 4 other stops. The post office should be helping him unload, USPS trucks belong to USPS as their offices do lol i don't make other drivers late, he couple pick up the pace, and be careful when he exits because, even i got startled at that, car came and he almost pinches outta there then hits his brake when he turned his head to see theres a car that sat there for like 10secs, enough time to be seen long before this. But rest assured everyone, that your packages are ALWAYS safe in my box truck, I strap everything and anyone who sees a white woman in a purple vest unloading at the Post Offices of Sumner, Lakewood, Parkland,Spanaway, Roy, Yelm, and Rainier, feel free to ask questions you may have about the condition of your package or whatever, I cant do anything about your package lol but I could at least answer questions as to why packages come as they do or what COULD HAVE happened if it arrived damaged and I could tell you what to do on Amazon's app to correct it I know so much. Im happy delivering these just need the Mail Carrier to hurry it up lol arriving 32mins early to Parkland, then to have my arrival AND departure times come and then go, then to unload 2 pallets quickly to still arrive at the Spanaway Post Office almost 20mins late is a bit ridiculous and theres no other Mail Carrier that would make us wait like this unless I go to Port Townsend where that guy leaves his trailer then I have to use my liftgate but, I cant do that at Parkland they have a platform thats high and the guy works like he is too 😄
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Isaiah Grace
Jul 28, 2025
1.0
When I went to get my mail after our cluster mail box was destroyed was told I can't grab my mail because my Driver's License didn't match my address yet I could show Jeremy my Daily Digest, and no one else has never had a issue before hand.
BL
BG,Town Chunkie LOCC
Jul 22, 2025
1.0
This post office has gave me five different money orders for refunds for packages that did not make it every time I come to cash one of the money orders they don't have the money in the till here it is I got four money orders that's no good no more because they have expired they always tell you they don't have money in here in the morning who comes to the post office late in the afternoon
JL
Jennifer C. (Peace & Love)
Jul 21, 2025
1.0
I been getting my mail just fine for two weeks .Then since the 16th I have not been getting my mail. I received the picture and notice but nothing in my lockbox.Not happy
DL
Dawn Lenn
Jul 14, 2025
1.0
This place is run by a bunch of incompetents! Mail is always returned! They can’t read and I have had to pay penalties due to not receiving my mail!! If I could give no stars I would!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 320 Garfield St S, Tacoma?
You can send mail and ship packages, buy money orders, get Post Office boxes, apply for passports, purchase gift cards, and access additional postal services at this location.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and provides passport photos by appointment.
Do I need an appointment to use passport services at this USPS location?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select times.
What are the operating hours for the USPS at 320 Garfield St S?
Monday through Friday, the Post Office is open from 9:00 AM to 5:30 PM and Saturday from 9:00 AM to 3:00 PM; it is closed on Sundays.
How much does a passport photo cost at this USPS location?
The fee for a passport photo is currently $15.
Can I rent a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online. You'll complete the setup in person at this Post Office.
Is there 24/7 access to PO Boxes in the lobby at this USPS?
Most locations offer 24/7 PO Box lobby access; however, access hours may vary, so check with this local Post Office for specifics.
What nearby places can I visit before or after my USPS visit at 320 Garfield St S?
Nearby you can visit Nota Coffee Bar, Rise and Shine Cabaret Cafe for coffee or dining, and explore the Garfield Center Building which is a local landmark.
Are there other postal services close to the USPS at Garfield St S?
Yes, other nearby postal facilities include 'Post Office-Parkland' and another 'US Post Office' within a short distance for your convenience.
What automotive or propane services are near the United States Postal Service at 320 Garfield St S?
Several Peninsula Propane locations including Tacoma Propane, Rainier Propane, and Parkland Propane are nearby, offering propane and related automotive services.