Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 320 Garfield St S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
197 reviews
5 stars
49
4 stars
13
3 stars
11
2 stars
10
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising individual staff members for their helpfulness, while others report rudeness and incompetence.
Delivery Issues
Numerous complaints about packages being misdelivered, not delivered at all, or marked as undeliverable without proper attempts.
Long Wait Times
Many customers expressed frustration over long lines and wait times, particularly during busy hours, with some noting that staff shortages exacerbate the problem.
Inconsistent Experiences
While some customers report positive experiences with friendly and efficient service, others describe the location as poorly managed and lacking accountability.
- CCCookieDec 27, 20251.0Horrible experience. Delivery person said they attempted to contact me for signature of a certified letter- that was not true. I was at home all day waiting for delivery and no one showed. I get an email later, saying notice was left in my apartment mailbox, for redelivery. Meaning delivery person did not even ATTEMPT to deliver, just sent notification straight to my mailbox! Then I tried calling to arrange package be held at facility, but have to go thru a gauntlet of AI questions before I can speak to a real person. Customer service continues to decline...
- TATacey AbneyDec 19, 20255.0I’ve been going to this post office for a few years now and have had nothing but good experiences. I sell clothes on Poshmark with pre-paid labels and I love that I can run up and put it on the counter without needing to wait in line. They have never lost a package of mine and the people at the desk are really sweet. Maybe I’m wrong but I think the Post Office -much like the DMV- gets a lot of needless hate. Yes, no one wants to be there, but please treat the postal workers with kindness and respect, they deserve it. If you don’t, all the good ones will quit and you’ll be left with the grumpy ones. They really are doing the best they can.
- AAADec 16, 20251.0Leaving a review of this dump seems pointless but here goes: Multiple times have I supposedly received a notice that there was an attempt to deliver. No notice, no attempt. Just a random text with a new date after sitting and waiting. Turns out the carrier decided not to deliver because of "return to sender" outgoing mail confused them. I guess looking at names on packages is asking too much for the folks at this location as my name is the only one staying and not going out - interesting that. This is not the first time this has happened but at least I got a reason this time albeit a bad one. Next time just deliver and the resident will let them know if it should be returned or not - as usual. It just doesn't make sense that this time was sooo special. What a joke. I'm sure nothing will be done to remedy this.
- WMWINNER MOTORSDec 9, 20255.0Thank you, Sheena I really appreciate the service at this post office. Everyone is cooperative and fast
- BPBonny PerezDec 1, 20251.0I’ve read a couple of reviews about people‘s mailboxes getting broken into and they expect the post office to replace the lock and saying they have to go in person to pick up their mail just for future for anybody else. We had to go to McLennan‘s and get our own lock because Home Depot did not carry the correct one And we had to install it ourselves because we could not wait a year for them to come out and fix it. So I suggest that to anybody. This post office sucks. I’ve been going to the one on 168th and Pacific much better for sending out packages/ letters/ Bills and remember people don’t never put your mail in your outgoing mailbox. I’ve had to call several times because ours was overflowed. They don’t pick it up But maybe once a week and so then your bills are late. And their excuse is we empty it every day it must be the people from the next development sending out their outgoing mail And that’s why it’s always full absolutely not. How is that to explain that bills are late If it’s picked up daily I really hope that management reads these. They really need to do something to fix this. Our taxpayers money pays for their jobs so technically they work for us. But there is a young man now that is working there I’m not sure if he’s Islander or Samoan. It seems that he actually cares about the customers. They need to hire more people like him. I wish I knew his name.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 320 Garfield St S, Tacoma?
You can send mail and ship packages, buy money orders, get Post Office boxes, apply for passports, purchase gift cards, and access additional postal services at this location.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and provides passport photos by appointment.
Do I need an appointment to use passport services at this USPS location?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select times.
What are the operating hours for the USPS at 320 Garfield St S?
Monday through Friday, the Post Office is open from 9:00 AM to 5:30 PM and Saturday from 9:00 AM to 3:00 PM; it is closed on Sundays.
How much does a passport photo cost at this USPS location?
The fee for a passport photo is currently $15.
Can I rent a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online. You'll complete the setup in person at this Post Office.
Is there 24/7 access to PO Boxes in the lobby at this USPS?
Most locations offer 24/7 PO Box lobby access; however, access hours may vary, so check with this local Post Office for specifics.
What nearby places can I visit before or after my USPS visit at 320 Garfield St S?
Nearby you can visit Nota Coffee Bar, Rise and Shine Cabaret Cafe for coffee or dining, and explore the Garfield Center Building which is a local landmark.
Are there other postal services close to the USPS at Garfield St S?
Yes, other nearby postal facilities include 'Post Office-Parkland' and another 'US Post Office' within a short distance for your convenience.
What automotive or propane services are near the United States Postal Service at 320 Garfield St S?
Several Peninsula Propane locations including Tacoma Propane, Rainier Propane, and Parkland Propane are nearby, offering propane and related automotive services.