Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4001 S Pine St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
190 reviews
5 stars
71
4 stars
16
3 stars
9
2 stars
13
1 star
81
What are people saying?
AI-generated from recent customer reviews
Staff Efficiency
Customers frequently reported long wait times due to insufficient staff, with many expressing frustration over slow service and understaffing.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.
Passport Services
Numerous complaints were made regarding passport services, including canceled appointments without notice and poor handling of applications.
Operational Hours
Customers appreciated the late hours of operation, but many also noted inconsistencies in actual opening times, leading to frustration.
- MHM HartJan 3, 20261.0Terrible customer service the lady was very rude slamming doors and her scanner complaining about how many customers that there were. Unacceptable and unprofessional behavior I will not be coming back to this location. The staff are getting paid and refuse to go the extra mile for costumers. My worst experience with a post office in all of my time going. I’m very easy going and understanding but that behavior was UNACCEPTABLE.
- DMDeborah MckenzieJan 3, 20264.0Okay
- BMBrittany McClainDec 19, 20255.0Finally after going to the 3rd usps location? I finally found one that is open until 10:00 p.m. to scan and drop off packages! I don't normally go to this location so I don't know anything else really about it, but I know that it just saved me so I could send out these five packages to the buyers from my eBay store. I just went to two other places and even though they were closed, they did not have an open area that was available to scan and drop off packages past their regular closing time! 😊🙌🙏 📦📥🗳️🧾📤👍
- NMNeil MDec 5, 20251.0Currently 3 people at the desk but only one open helping out customers. Line was piling up fast. Location has 4 front desk but only 1 working to help customer. 👎
- AVAlexis VoorheesDec 4, 20251.0Slow workers, they take forever you will wait 15+ minutes in line .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4001 S Pine St, Tacoma?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can often take your passport photo. Please complete and print your passport application before applying.
Do I need an appointment to use passport services at this Post Office?
Yes, most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 4001 S Pine St?
Monday through Friday, the Post Office is open from 8:00 AM to 7:00 PM; on Saturday from 9:00 AM to 3:00 PM; it is closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete the setup in person at the Post Office with valid ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes but access may vary; it's best to check with this Post Office for exact lobby access hours.
Are there other Post Offices near the United States Postal Service at 4001 S Pine St that I might visit?
Yes, there are several nearby Post Offices including 'US Post Office' and another 'Post Office' within the area, which may be convenient for different postal needs or hours.
What local health and dental services are near the United States Postal Service at 4001 S Pine St?
Nearby you can find Kid's Choice Dental - Tacoma, North Tacoma Pediatric Dentistry, Thrive Chiropractic and Wellness Center, and Pacific Northwest Orthodontics for dental and wellness care.
Are there any nearby government and public service offices close to this Post Office?
Yes, Pierce County Planning & Public Works and various other government offices are nearby, useful for residents handling governmental or civic matters before or after visiting the Post Office.
How can I find job opportunities with USPS near this location?
USPS is currently hiring. You can explore top job openings through their careers page at https://about.usps.com/careers/career-opportunities/top-jobs.htm.