Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4001 S Pine St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
185 reviews
5 stars
70
4 stars
15
3 stars
9
2 stars
13
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Efficiency
Many customers reported slow service and long wait times, particularly during busy hours, leading to frustration.
Passport Services
Numerous complaints about the passport service, including canceled appointments and unhelpful staff, suggest significant issues in this area.
Staffing Issues
Several reviews mention understaffing and employees being overwhelmed, contributing to poor service and long wait times.
Mixed Experiences
While some customers had positive experiences with specific staff members, others reported negative interactions, indicating inconsistency in service quality.
- FLFaith LundenNov 17, 20253.0Five stars to the Asian clerk lady who is intelligent and works at super-sonic speed. I'd give two stars to the other clerk that lets people fill out passport forms at the window for 35 minutes (no joke) when there is a line out the door near closing time. But this is dropped down to one star since I see from other reviewers that this is a normal occurrence. Probably has to do with overtime pay is my guess. So a solid three stars for this location.
- TRtasneem ali ridaNov 14, 20255.0We went there to send very important documents, we waited for like 10 minutes to be assisted because the line was so long and there was only 2 employees to assist. But what we noticed was Monica helping everyone with a big smile.. she was such a sweet heart and very caring and she was apologizing to us for the wait time.. such a delight having her to work there..
- SGSara GowansNov 12, 20251.0Said my certified item couldn't be delivered because the office was closed. It was not closed and wouldn't close for another 2.5 hours.
- MMMonica MontoyaNov 12, 20251.0Do not go here for passport applications or services. This office lost my whole packet with my ID, birth certificate, old passport, and social inside. Didn’t inform me they lost all my information either had to find out because I was waiting for it to come in the mail for my flight. Which I missed because I never got my passport and the office wanted to act like it wasn’t there problem. The ladies didn’t know how to fix the situation either and the whole experience was terrible.
- JGJoseph GallagherNov 12, 20255.0Despite the line out the door and grumpy customers, the staff were friendly and helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4001 S Pine St, Tacoma?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can often take your passport photo. Please complete and print your passport application before applying.
Do I need an appointment to use passport services at this Post Office?
Yes, most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 4001 S Pine St?
Monday through Friday, the Post Office is open from 8:00 AM to 7:00 PM; on Saturday from 9:00 AM to 3:00 PM; it is closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete the setup in person at the Post Office with valid ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes but access may vary; it's best to check with this Post Office for exact lobby access hours.
Are there other Post Offices near the United States Postal Service at 4001 S Pine St that I might visit?
Yes, there are several nearby Post Offices including 'US Post Office' and another 'Post Office' within the area, which may be convenient for different postal needs or hours.
What local health and dental services are near the United States Postal Service at 4001 S Pine St?
Nearby you can find Kid's Choice Dental - Tacoma, North Tacoma Pediatric Dentistry, Thrive Chiropractic and Wellness Center, and Pacific Northwest Orthodontics for dental and wellness care.
Are there any nearby government and public service offices close to this Post Office?
Yes, Pierce County Planning & Public Works and various other government offices are nearby, useful for residents handling governmental or civic matters before or after visiting the Post Office.
How can I find job opportunities with USPS near this location?
USPS is currently hiring. You can explore top job openings through their careers page at https://about.usps.com/careers/career-opportunities/top-jobs.htm.