Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3801 N 27th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.4
84 reviews
5 stars
40
4 stars
6
3 stars
7
2 stars
7
1 star
24
- TBTacoma BusinessDec 30, 20251.0This post office location has been illegally withholding our mail and has made no meaningful effort to resolve the situation. Our assigned mail carrier has outright refused to deliver our mail and displays an exceptionally poor attitude and lack of basic customer service—far worse than anything we have experienced with USPS elsewhere. The carrier openly admitted to “holding our mail,” yet no notice, or official communication was ever provided. Despite repeated attempts to address this issue, management at this location has failed to intervene or offer a solution. Instead of correcting the problem or assigning a different carrier, they continue to protect an unprofessional and disrespectful employee. We have effectively been denied normal mail service, and management has made it clear that requesting a different carrier is not an option. Their only proposed solution was for us to pay out of pocket for a P.O. Box, solely because the carrier refuses to deliver to our address. This is an unacceptable abuse of authority and a failure of basic USPS service obligations. Withholding mail and forcing customers to pay extra for access to their own mail is not only unethical but potentially unlawful. This location urgently needs accountability, improved management oversight, and staff who understand and respect their responsibility to the public.
- KBKeshia BelmarezOct 15, 20253.0I went here for the very first time to mail off my tax paperwork to the IRS as well as to the State of Oregon. I paid extra so my paperwork could get to the IRS in time because my previous employer Subway from Oregon State refused to give me my tax information. As a result I had to file for an extension. I've gotten my taxes done with H&R Block for 22 years so I didn't really know how to do my own taxes, however, this year I used the "Free" version of the H&R block app to do my own taxes. My paperwork has to be in to the IRS by yesterday. I paid for next day delivery so with me mailing everything on this last Friday early in the morning, my paperwork should have gotten there on this Monday or Tuesday at the latest. Oregon State got my tax documents but the ones I sent to the IRS still show as not being delivered and are "delayed" by USPS. What is the point in paying extra for overnight delivery if they still deliver it late?? Needless to say it's past the extension deadline and USPS has delayed my tax documents. Also I had explained that I never mail anything and asked the clerk about certified mail. He did not tell me that I had to ask for the "return receipt" service that requires the receiver to sign. I am able to view the status of my mail online though using the certified mail receipts. I also purchased a book of stamps.
- SSSteveWSep 23, 20252.0Service was terrible.
- AJangelica jardestenMay 16, 20201.0They never deliver my government check that it was scheduled to deliver last Saturday I received a picture of the envelope with the correct address, it has been a week today, the manger supposed to call back and he never did , and this not the first time this Postoffice loses my mail terrible service and customer service too
- HSHelen SergMar 29, 20165.0Always get great service...my international mail always gets to the destination in a timely manner..feel fortunate to have this great little place not far from home.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3801 N 27th St, Tacoma?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment made through the online scheduler, although limited walk-in hours may be available.
What are the operating hours of this USPS branch?
Monday to Friday, 8:30 AM to 6:00 PM; Saturday, 9:00 AM to 3:00 PM; closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid forms of ID and a completed application to the Post Office.
Is 24/7 access available to the PO Boxes lobby here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please check directly with this location for specifics.
What is the cost for a passport photo at this USPS?
The fee for a passport photo is $15 at USPS locations offering this service.
What nearby services can I visit around the USPS at 3801 N 27th St?
Nearby you can find other USPS branches, Duality Accounting LLC, Timber & Trowel contractor services, and several fitness clubs like Taiso Fitness & Nutrition and Samurai Martial Arts Tacoma.
Are there places to eat near the USPS location?
Yes, Knapp's Restaurant, an American diner, and Alegre Bakery & Gelato are nearby dining options to visit before or after your postal errands.
What nearby attractions or shops might be of interest when visiting the USPS at 3801 N 27th St?
You might enjoy visiting La Paloma Marketplace, a local flea market and shopping area, or the Tacoma Glass Gallery & Fusing Studio for art and glass blowing experiences close to the Post Office.