Location.com logo
Brand Certified

The UPS Store

4.2
(363 reviews)

Business Details

2602 S 38th St, Tacoma, WA
98409, United States
(253) 473-1361
https://locations.theupsstore.com/wa/tacoma/2602-s-38th-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1435 in Tacoma offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2602 S 38th St, Tacoma, WA
98409, United States

Hours

Reviews

4.2
363 reviews
5 stars
269
4 stars
17
3 stars
8
2 stars
8
1 star
61
  • BV
    Biarki Viorandr
    Feb 1, 2026
    1.0
    Came at 4:50pm on Saturday and they were closed. Horrible.
  • TP
    Tran An Phan
    Jan 27, 2026
    5.0
    Extremely friendly staff and really quick and efficient services
  • GS
    Gwen Smith
    Jan 10, 2026
    5.0
    Amazon customer service made this a very difficult return because the representative could not get the codes correct. The customer service representative that was helping me at the UPS Store was so patient and personable that I am so glad he was the one that helped me. He actually helped me work it out with Amazon over the phone to get everything in order and have them replace the scan code so that it would work out. I would give him 10 Stars if I could. Biwas is a keeper and deserves a raise. Thank you, Gwen
  • SQ
    Sofia Q
    Jan 7, 2026
    1.0
    I had a very disappointing experience at this UPS location due to the behavior of one employee (Indian). He was extremely rude, impolite, and unprofessional in the way he spoke to me. His tone was dismissive and disrespectful. Customer service should be courteous and professional, especially when customers are asking for assistance. This interaction left me feeling uncomfortable and disrespected, and it does not reflect the level of service I expect from UPS. I hope management takes this feedback seriously and fire or provides proper customer service training so others do not have a similar experience.
  • DM
    David Maniago
    Jan 7, 2026
    5.0
    The UPS Store on 38th Street in Tacoma is hands down one of my favorite “adult errand” places, which is not something I ever thought I’d say out loud. The staff is always helpful, friendly, and somehow smiling, even when the line is long and everyone in front of me is shipping something complicated, emotional, or wrapped in approximately 47 layers of tape. It genuinely feels like a little community inside that store. You walk in stressed about a package and walk out feeling oddly supported as a human being. They offer a ton of services and are always quick to help. And yes, sometimes the line is long, but that’s not on them. They move as fast as humanly possible without violating the laws of physics or basic customer service decency. Honestly, whoever the CEO is should give this team a bonus. Or at least a complimentary shiatsu massage. Or a day trip to Leavenworth. Or all three. They’ve earned it.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Tacoma offer?

The UPS Store #1435 in Tacoma offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #1435 located in Tacoma?

It is located at 2602 S 38th St, Ste A, Tacoma, WA 98409, US.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: