The UPS Store

3.9
147 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5384 in Tacoma offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 72nd Street & Portland Avenue.

Details

  • DeliveryNot available

Location

The UPS Store
1625 E 72nd St, Tacoma, WA
98404, United States

Hours

Reviews

3.9
147 reviews
5 stars
96
4 stars
8
3 stars
4
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Inconsistent Experience

Several reviews highlighted issues with inconsistent service quality, including rude interactions and unhelpful staff.

Operational Issues

Customers reported problems with incorrect hours of operation and issues with package handling, leading to frustration.

Pricing Concerns

Some customers expressed dissatisfaction with high fees for services, particularly for printing and shipping.
  • DH
    Dorothy Hadaway
    Dec 14, 2025
    1.0
    I sent out 2 pages and only one got to the place that they were going. The other one when I checked the address it was right. But when the guy print it out he changed it. And it was wrong. We also noted other people had the same experience with them. Also they sent me my package back but would not give me my money back at least Sind it out again for free. I Say do not go here unless you want your package go to the wrong home... Bad place ..
  • BE
    Bill Evans
    Nov 26, 2025
    5.0
    The staff is friendly. You can ship, pack and do some basic printing here. Again, very friendly staff. They keep the lines moving.
  • AA
    Andrew
    Nov 12, 2025
    1.0
    Cheap store owner charging $3.00 to print one piece of paper and it’s not even in color and on top of that they didn’t give me the correct change back “we don’t have change” what type of bullshit is that!
  • KS
    kelsey simmons
    Sep 9, 2025
    1.0
    These stores are deciding on their own to change hours to fit their needs. The website tells you it closes at 7pm and I show up after I get off work to find it closed at 6pm. I'm sorry but aren't you suppose to serve us? I promise to let everyone know what a sham you are. And it has happened on numerous occasions.
  • ZC
    Zach Cheesman
    Jul 28, 2025
    5.0
    Good people they help out when they can get it going

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Tacoma?

The UPS Store in Tacoma is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.