The UPS Store

3.9
145 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5384 in Tacoma offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 72nd Street & Portland Avenue.

Details

  • DeliveryNot available

Location

The UPS Store
1625 E 72nd St, Tacoma, WA
98404, United States

Hours

Reviews

3.9
145 reviews
5 stars
95
4 stars
8
3 stars
4
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Inconsistent Hours

Several reviews mentioned issues with the store's operating hours, noting that the store was closed earlier than advertised.

Pricing Issues

Customers expressed dissatisfaction with high prices for services, including printing and shipping fees, and some felt they were charged unfairly.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor service in certain instances.

Convenience

Customers appreciated the location's convenience and quick service, often noting efficient handling of tasks despite busy periods.
  • AA
    Andrew
    Nov 12, 2025
    1.0
    Cheap store owner charging $3.00 to print one piece of paper and it’s not even in color and on top of that they didn’t give me the correct change back “we don’t have change” what type of bullshit is that!
  • KS
    kelsey simmons
    Sep 9, 2025
    1.0
    These stores are deciding on their own to change hours to fit their needs. The website tells you it closes at 7pm and I show up after I get off work to find it closed at 6pm. I'm sorry but aren't you suppose to serve us? I promise to let everyone know what a sham you are. And it has happened on numerous occasions.
  • ZC
    Zach Cheesman
    Jul 28, 2025
    5.0
    Good people they help out when they can get it going
  • ET
    E T909
    Jul 7, 2025
    1.0
    Whoever was working there today, a guy answered the phone in the most boring tone. He really sound like he hated his job which made me feel like I don’t wanna do business there. Y’all need to hire someone better.
  • JD
    Jessica Day
    May 31, 2025
    4.0
    I really like how convenient this location is. It was a quick in and out despite the long line. I was super impressed by the speed. Got in and out in less than 2 minutes with 3 people in front of me. It's difficult to take a left out of here but that's because it's on a convenient intersection so this is to be expected.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Tacoma?

The UPS Store in Tacoma is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.