About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.2
649 reviews
5 stars
490
4 stars
19
3 stars
15
2 stars
11
1 star
114
What are people saying?
AI-generated from recent customer reviews
Professionalism
Delivery teams were consistently described as professional, courteous, and friendly.
Communication
Customers appreciated the proactive communication regarding delivery times and updates.
Efficiency
Most reviews highlighted the quick and efficient delivery and setup process.
Customer Care
Many customers noted the care taken by delivery teams to ensure satisfaction and address concerns.
Mixed Experiences
While many had positive experiences, some customers reported issues with scheduling and installation.
- SHStephen HannanNov 8, 20255.0RXO did the delivery and assembly of our peloton tread+. Their team was very professional, punctual, and quick in their work. Overall great experience
- MMMichelle MasseyOct 2, 20255.0The gentleman that came from RXO to deliver my refrigerator were very efficient and friendly. They worked together seamlessly to haul out the older refrigerator and put the new one in place.
- GPGlenn PetersonSep 27, 20255.0Excellent delivery and installation. The install was complicated but they handled it well.
- TMTheresa MaherSep 15, 20255.0These gentlemen were the most professional, courteous and careful delivery professionals I have seen in a long time. Its nice to know some still care about the customer, considering how customer service has declined elsewhere.
- CCchuckdudeSep 13, 20255.0The guys who delivered out table were courteous and got everything in and set up quickly and without any fuss.
Frequently Asked Questions About RXO
What type of logistics services does RXO specialize in?
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America, specializing in arranging last mile deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 3520 142nd Ave E, Suite 200, Sumner, WA 98390, USA.
What are the business hours of RXO?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I contact RXO for inquiries?
You can contact RXO via their phone number +1 800-883-4593 or email at lastmile@rxo.com.
Which languages are supported for customer service at RXO?
RXO supports customer service in English and Spanish.
What types of deliveries and services does RXO offer?
RXO offers last mile services including home delivery, appliance delivery, appliance installation, and furniture delivery.
What nearby logistics and transportation companies are close to RXO?
Nearby companies include XPO Logistics, Inc., Roadrunner, Norvanco International, and Pacific Cascade Distribution, which are freight, cargo, and transportation services.
Are there any nearby places where RXO customers can grab a coffee or meal?
Customers can visit Associated Espresso, a nearby coffee shop and cafe, to enjoy coffee or meals before or after their visit to RXO.
What wholesale or distribution centers are located near RXO that might be useful for business clients?
Costco Distribution Center and Ryder E-commerce Fulfillment are nearby wholesale and distribution centers that could be relevant for RXO's business clients.
How can nearby transportation services help customers find RXO?
Nearby transportation and freight companies such as Transportation Systems and Roadrunner provide additional resources and connections, helping customers navigate and coordinate last mile deliveries involving RXO services.