Certified by AIT Worldwide Logistics • Apr 05, 2026
Logistics ServiceTransportation Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Location
Certified by AIT Worldwide Logistics • Apr 05, 2026
Certified by AIT Worldwide Logistics • Apr 05, 2026
Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20267:00 AM - 5:00 PM
7/3/20267:00 AM - 5:00 PM
9/7/20267:00 AM - 5:00 PM
11/26/20267:00 AM - 5:00 PM
12/25/20267:00 AM - 5:00 PM
Reviews
2.1
16 reviews
5 stars
3
4 stars
1
3 stars0
2 stars
2
1 star
10
JW
Jason Williams
Dec 18, 2025
1.0
This is the worst delivery/freight company on the planet. Stay away from them at all cost. You will not be able to talk to a live body if they lose your stuff or if they are not delivering your goods on time, which is 100% of the time. Terrible!!
RS
Ron Schwenn
Jan 5, 2021
1.0
Terrible customer service and can’t believe this is a logistics company....
TP
Troy Pitney
Dec 4, 2020
1.0
Waited for weeks for them to deliver a rug that we purchased on overstock. After weeks of emails trying to figure out where the rug was we received an email that they returned it because our address doesn't exist. Total nonsense we have deliveries everyday. No call no email nothing to us from AIT to get it delivered. And good luck getting them to answer the phone.
SM
Samantha Mathis
Aug 3, 2020
2.0
We've had an ongoing relationship with AIT for months trying to set up a shipping service for our interior decor/design store. Just when we had come to an agreement on how things would work, they completely dropped off the face of the earth. Our company's launch has now been FURTHER delayed because they didn't have the decency to tell us that they don't want to work with us. John is the director of specialized solutions and he (unfortunately) let my whole team down. The only reason I'm giving 2 stars instead of 1 is because they did go through the process of a few conference calls to discuss feasibility and various solutions for us. Good thing they left us high and dry BEFORE we launched, otherwise our business would have been completely screwed. At least we have time to find a different shipping company to work with.
I1
its_gosamer 1
Feb 9, 2019
5.0
We needed help with a routed shipment that our supplier arranged and we contacted this office, the person I talked to went above and beyond and was able to sort through my suppliers lack of communication. In an age where people don’t care, this experience impressed me.
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
What are the business hours of AIT Worldwide Logistics in Sumner, WA?
AIT Worldwide Logistics in Sumner, WA is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on weekends and major holidays such as Thanksgiving and Christmas.
Does AIT Worldwide Logistics offer international shipping services?
Yes, AIT is a global freight forwarding company with experience handling shipments worldwide and offers customs clearance support with an in-house customs brokerage team.
Are AIT Worldwide Logistics facilities certified freight forwarders?
Yes, AIT locations hold numerous certifications including authorized economic operator status and good distribution practices certification.
Can customers drop off parcels for return shipments at AIT Worldwide Logistics?
No, AIT facilities are not consumer parcel drop-off locations. Customers should contact their seller or shipper for returns.
What kinds of cargo does AIT Worldwide Logistics handle?
AIT ships a wide range of cargo including temperature-controlled goods, oversized freight, hazardous materials like batteries and chemicals. Contact the office for items not accepted.
Where is AIT Worldwide Logistics located in Sumner?
AIT Worldwide Logistics is located at 3490 West Valley Hwy E, Sumner, Washington, 98390, USA.
What services does AIT Worldwide Logistics provide?
AIT offers Freight Forwarding, Air Freight, Ground Distribution, Sea Freight, Import, Export, Customs Clearance, Warehousing, and Intermodal services.
Are there convenient places nearby for coffee or quick meals when visiting AIT Worldwide Logistics?
Yes, nearby coffee shops and eateries include Starbucks, Associated Espresso, BigFoot Java, and Chester's Chicken, offering options for refreshments or meals before or after your visit.
What nearby accommodation options are available for visitors to AIT Worldwide Logistics?
Visitors can choose nearby hotels such as Candlewood Suites Sumner Puyallup Area and Holiday Inn Express & Suites Sumner - Puyallup Area for convenient lodging.
How can nearby truck services benefit customers using AIT Worldwide Logistics?
Nearby services like CAT Scale, Koolit Truck Sales, Tires For Less LLC, and JLE Truckwash offer truck fueling, sales, repairs, and cleaning to support logistics clients' transportation needs.
Brand Certified Facts from AIT Worldwide Logistics
This information is certified by AIT Worldwide Logistics and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: