United States Postal Service

2.7
52 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4 4th St, Sultan, WA
98294, United States

Hours

Reviews

2.7
52 reviews
5 stars
20
4 stars
1
3 stars
2
2 stars
3
1 star
26
  • SW
    Sheila Welch
    Dec 10, 2025
    1.0
    If I could give this place a negative stars rating, I would! Had a letter sent from Helena, Montana to Sultan, Wa. Took more than 2 weeks to travel 600 miles. No inclement weather occurred. Then we recieved notice indicating that an attempted delivery of our certified priority mail letter had failed and it was sent back to post office. Notice indicated attempt to deliver at 7:00 AM. Was in my home waiting for a knock on the door...nothing. Went to post office. Husband went in. He was told that the notice he received was a fraudulent scam!!! That the post office does not text people regarding parcel tracking!!! It's not there. Went home. Checked tracking. Acquired my daughter. (SHES MEANER THAN I AM!!!) Went back to post office. Different person behind the counter. It's not there. Asked them to have their dispatch contact the driver to have them locate the letter. Was told ONLY the post master can call drivers. OK. Where's this post master? Oh, they're not here. Well when will they be here? They're on vacation. When will the driver return. Don't know when they will get here. Needless to say the situation devolved to the point we informed the staff worker that they were going to call US by a certain time that day and tell us where the heck this letter was located. Muki the post office staff member did call us. We had to return to the post office to get the letter. Absolutely not impressed at all!
  • HM
    hector mendoza
    Oct 29, 2025
    5.0
    Mookita (hope I spelt that right), was a pleasure to work with! She helped me recover my package that had been sent back to this post office since they couldn’t find my address and made my day! I could tell she had a handful of work on her shoulders but she still greeted me with a smile and helped me in a professional and kind way. I am so happy she took the extra time to try and look over the boxes! She even sent me a call after 3:00 (because i specifically asked anytime after 3) so that I could pick it up! I truly appreciate her service!
  • DJ
    D J
    Feb 11, 2025
    1.0
    Always losing my packages
  • KJ
    K J
    Dec 10, 2024
    1.0
    The worst post office I’ve ever seen
  • RC
    Randy Carroll
    Jun 30, 2023
    3.0
    Refuse to use detour to deliver mail. Garbage,ups have both figured it out the customer service at the office is good but the courier needs some serious help beyond frustrating

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.