Brand Certified
United States Postal Service
2.7(147 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1903 W Garland Ave, Spokane, WA
99205, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1903 W Garland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
147 reviews
5 stars
53
4 stars
6
3 stars
6
2 stars
12
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from staff, particularly in the passport section, leading to negative experiences.
Delivery Issues
Numerous complaints about delayed or misdelivered mail and packages, with some customers not receiving mail for extended periods.
Staffing Problems
Frequent mentions of understaffing, resulting in long wait times and inadequate service during busy hours.
Positive Experiences
Some customers praised specific employees for their helpfulness and professionalism, indicating that there are positive interactions amidst the overall negative feedback.
- NLNolan Lunt1 day ago1.0How can I speak to an actual person this place is horrendous I have absolutely no interest talking to a computer
- UMUW mom5 days ago1.0I guess it’s just too much to expect people to be competent at their jobs these days. I received a notice of a certified letter but they cant find it. I spoke to my mail carrier in person before i came so i i know it’s not on the truck. Another time i had an issue with holding my mail. It seems the right hand doesn’t know what the left hand is doing here. This location is just ridiculous. If i screwed up as often as these folks at my job i wouldn't have one.
- MLMichael LafontaineDec 24, 20255.0I accidentally put five bills in the big blue box but the checks were written wrong so I needed all of them back. The lady working at the Garland post office named Maria had to dig through dozens and dozens of pieces of mail maybe 100s and find the ones for me but she did it. Oh and by the way this was on Christmas Eve. Thank you Maria.
- TTTimNov 20, 20251.0Can't get ahold of anybody to call the post office on Garland a human and they keep putting mail that's not ours in our mailbox when the other mailboxes have vacant on the other two mailboxes but they give us mail that are supposed to go to the other mailboxes that are vacant getting sick and tired of it 99205 area Garland post office
- TTThePNWGarageOct 10, 20251.0I scheduled an appointment online for my husband to get his passport application taken care of at this location. I accidentally scheduled it for the wrong day, so obviously totally my fault. He went in, told the lady he had an appointment at 2:15 and instead of providing any sort of decent customer service, she just goes “nope” in a snarky tone and obviously he’s confused and taken aback by her attitude. He tries to explain that he has an appointment (he did, for the wrong day) and the entire time, she is just rude and condescending toward him about it. I don’t know what it is about working at the postal service and why it makes the workers SO rude and dismissive but oh my god, maybe rethink your career choice if you can’t provide an once of kindness or decent customer service towards those that come in?? I don’t understand it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service at 1903 W Garland Ave?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, although there are limited walk-in hours at select locations.
What are the operating hours of the USPS at 1903 W Garland Ave?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online at the USPS website or apply in person at the Post Office with two valid IDs and a completed application.
Are PO Boxes accessible outside of normal business hours?
Most USPS locations, including this one, provide 24/7 lobby access to PO Boxes; however, access hours may vary, so check with this Post Office.
Where can I get a coffee or a snack near the Post Office at 1903 W Garland Ave?
Mug Shots Espresso, a local café and smoothie bar, is nearby and a great spot to grab a coffee before or after your visit.
Are there other postal services close to this USPS location?
Yes, the Garland Post Office and another United States Postal Service location are nearby for alternate mailing or shipping needs.
What nearby health services can customers access around this USPS?
Nearby health options include CHAS Maple Pharmacy, CHAS Health Maple Street Clinic, and various dental and chiropractic clinics for convenient appointments.
How can nearby businesses like Sandstone NW Construction or GreenBoatStuff be of interest when visiting this Post Office?
If you're in the area, you might visit Sandstone NW Construction for contracting needs or GreenBoatStuff for sporting goods and boat accessories, complementing your errands.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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