Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1903 W Garland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
142 reviews
5 stars
50
4 stars
6
3 stars
6
2 stars
12
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from staff, particularly in the passport section, leading to a negative experience.
Delivery Issues
Numerous complaints about delayed or misdelivered packages, with some customers not receiving mail for extended periods.
Staffing Problems
Frequent mentions of understaffing, resulting in long wait times and inadequate service during busy hours.
Positive Experiences
Some customers highlighted positive interactions with specific employees who provided helpful and friendly service.
Facility Conditions
Concerns raised about the cleanliness of the facility and the condition of the parking lot.
- TTTim4 days ago1.0Can't get ahold of anybody to call the post office on Garland a human and they keep putting mail that's not ours in our mailbox when the other mailboxes have vacant on the other two mailboxes but they give us mail that are supposed to go to the other mailboxes that are vacant getting sick and tired of it 99205 area Garland post office
- TTThePNWGarageOct 10, 20251.0I scheduled an appointment online for my husband to get his passport application taken care of at this location. I accidentally scheduled it for the wrong day, so obviously totally my fault. He went in, told the lady he had an appointment at 2:15 and instead of providing any sort of decent customer service, she just goes “nope” in a snarky tone and obviously he’s confused and taken aback by her attitude. He tries to explain that he has an appointment (he did, for the wrong day) and the entire time, she is just rude and condescending toward him about it. I don’t know what it is about working at the postal service and why it makes the workers SO rude and dismissive but oh my god, maybe rethink your career choice if you can’t provide an once of kindness or decent customer service towards those that come in?? I don’t understand it.
- TTTrevOct 4, 20251.0You guys absolutely blow at getting packages where they are supposed to be on time
- KBKy BurtonOct 1, 20251.0Truly awful service. I've been here 4 or 5 times over the years, and the people working are rude, dismissive, and ready to tell you everything you did wrong, as if sending packages is the most common thing in the world that everyone in the 2020s should be masters at. Today they literally pressed the "good service" smiley face on the touchpad before I had the chance to interact with it, right after being directly rude to me, even though I was the only customer in the store. Unbelievable.
- JMJonas A MensahSep 27, 20251.0She said she can't accept my international package until Monday without any explanation, was rude, she wants me to come back on Monday 😡🤬
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service at 1903 W Garland Ave?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, although there are limited walk-in hours at select locations.
What are the operating hours of the USPS at 1903 W Garland Ave?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online at the USPS website or apply in person at the Post Office with two valid IDs and a completed application.
Are PO Boxes accessible outside of normal business hours?
Most USPS locations, including this one, provide 24/7 lobby access to PO Boxes; however, access hours may vary, so check with this Post Office.
Where can I get a coffee or a snack near the Post Office at 1903 W Garland Ave?
Mug Shots Espresso, a local café and smoothie bar, is nearby and a great spot to grab a coffee before or after your visit.
Are there other postal services close to this USPS location?
Yes, the Garland Post Office and another United States Postal Service location are nearby for alternate mailing or shipping needs.
What nearby health services can customers access around this USPS?
Nearby health options include CHAS Maple Pharmacy, CHAS Health Maple Street Clinic, and various dental and chiropractic clinics for convenient appointments.
How can nearby businesses like Sandstone NW Construction or GreenBoatStuff be of interest when visiting this Post Office?
If you're in the area, you might visit Sandstone NW Construction for contracting needs or GreenBoatStuff for sporting goods and boat accessories, complementing your errands.