Brand Certified
United States Postal Service
2.2(140 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5428 S Regal St, Spokane, WA
99223, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5428 S Regal St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
140 reviews
5 stars
34
4 stars
8
3 stars
3
2 stars
6
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praise the friendly and helpful staff, others report rude and unhelpful interactions.
Delivery Issues
Numerous complaints about missed deliveries, packages marked as delivered without attempts, and lost mail.
Long Wait Times
Customers frequently mention long lines and slow service at the post office.
Inconsistent Experiences
While some customers have had positive experiences, many others report significant issues, indicating a lack of consistency in service quality.
- MMMatthew3 days ago1.0In all the different states I've lived and all the post offices I have been to this is the worst by far. The employees are unwelcoming, difficult to get any kind of answer out of and God forbid you ask for help. The two women I had the unpleasant experience of dealing with were rude, condescending, did not care about the late package I paid money to have delivered 2 Day Air, and was more concerned about their Social Media Accounts. Believe when I say find another location it's obvious from all the reviews this location has trash employees. You guy need to be fired.
- EFEmily F.Jan 29, 20265.0Awesome place! Very helpful and friendly staff and so efficient!! Thank you for your service!
- IMIvonne ManskeJan 12, 20261.0Get ready cause I have time today. Why are post office employees so unwilling to be helpful WITHOUT the attitude. If you guys hate your job that much do us all a favor and work elsewhere. The man up front was trash. So condescending. But he was also bald so I shouldn’t have expected a lot. I just need to know info about the package. If you don’t have it just say you don’t have it. He should’ve stopped there, instead gave me a lecture about being responsible and I “need to keep a list of packages I’ve ordered”, while I have two toddlers with me (you don’t say- telling a mother of two toddlers to be responsible- WILD CONCEPT. I have NO IDEA what responsibility is! Oh who will help me with their wise advice!? Right!The post office worker!) No wonder this place has terrible reviews. Also jokes on y’all cause I don’t even know what it was. Which is why I was there in the first place. Honestly I think it must’ve been a “second notice” of an item I already picked up during the holidays. I’ve gotten all my mail and packages. Because would you look at that- I AM responsible lmao. Anyway, gross attitudes and condescension. Get ready for it if you go since they don’t care.
- BBBekki BurroughsDec 23, 20251.0I am updating my review, I wasn't treated with dignity today. I just needed some questions answered before I sent my mail. If anything, be kind! You are being paid I really like your location. It's a block away from me. But I'm not understanding why you don't deliver packages to the door even when people pay extra for it! What gives United States Post Office?
- BMBev MillerDec 19, 20255.0Customer service is outstanding! My husband and I love using the USPS. A shout out to Megan, at Regal, who helped us.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5428 S Regal St offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the Post Office at 5428 S Regal St?
It is open Monday to Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two forms of ID and a completed application.
Is 24/7 access available to the PO Boxes in the lobby?
Most locations offer 24/7 lobby access to PO Boxes, but access hours can vary; check with this Post Office for specifics.
Are there other Post Offices near this location?
Yes, nearby are United States Postal Service, US Post Office, and Regal Post Office, which also offer postal services and cargo handling.
What nearby dining options can I visit before or after coming here?
You can enjoy meals at nearby places like Poole's Public House South, Somewhere Sports Bar & Restaurant, Morty's Tap & Grille, Domino's Pizza, and Rock City Grill.
Are there fitness centers close to the Post Office?
Yes, nearby gyms include Total Fit, Müv Fitness, MUV Fitness South Spokane, Gold's Gym, and the South Spokane YMCA.
What other services or amenities are available nearby that might be useful?
Nearby services include medical centers like MultiCare Rockwood Physical Therapy Center and CHAS Southgate Medical Clinic, real estate services at Emberwood Properties, and retail such as Chacos shoe store and Prairie Dog Pet Mercantile South Hill.
Brand Certified Facts from United States Postal Service
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