Brand Certified
The UPS Store
3.6(176 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
1818 West Francis Ave, Spokane, WA
99205, United States
Certified by The UPS Store • Feb 22, 2026
(509) 327-9772
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/wa/spokane/1818-west-francis-ave
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2405 in Spokane offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 5 Mile Shopping Center At Francis And Ash, Next To Joann Fabrics.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.6
176 reviews
5 stars
107
4 stars
7
3 stars2
2 stars
7
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, although some reported negative experiences with specific employees.
Efficiency
Several reviews highlighted the quick service and ability to handle busy periods effectively, while others noted long wait times and slow service during peak hours.
Packaging Issues
There were complaints about inadequate packaging for fragile items and confusion regarding Amazon return policies, leading to dissatisfaction.
Professionalism
Some customers reported unprofessional behavior from staff, including rudeness and lack of knowledge, which negatively impacted their experience.
Overall Experience
While many customers had positive experiences and appreciated the service, there were significant complaints that affected the overall perception of the store.
- TMTracey Miller-Vanknowe3 days ago5.0The store is exceptionally exceptionally very well teamed with members that knew everything dressed nice accurate professional. It was a pleasant experience and it was quick and it was at 9 o’clock in the morning. Thank you for all your help. I had to ship from here to Canada in two days and it worked out great.
- JKJerry Knight3 days ago5.0Nice courteous sevice
- TGTraci GoffFeb 5, 20265.0I had the best customer service here today so I had to leave a review because last time I didn't and anyway Brandon was above and beyond helpful when I was in the store I ended up having to call back because I forgot something and he went far beyond the call of duty to help me
- RRRachelFeb 1, 20262.0Store has definitely gone down hill, the employees are very unprofessional with how they speak, I bring my 8 year old in with me and they are cursing like crazy. So unprofessional and I hate that my child has to hear language like that.
- JBJoseph BurschJan 20, 20261.0Went to pick up my order and it wasn't there, went to call no one answers. My package has been returned 3 times, cause ups couldn't deliver and now they can't find my package, I called the ups service line, said it was pick up already, I thought I needed to show ID to pick up, and can't get a real person to talk to over the phone, Thanks UPS, now I'm out $29. and nothing to show for it.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2405 in Spokane offer?
The UPS Store #2405 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the store hours for The UPS Store #2405?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Is The UPS Store #2405 open on Sundays?
Yes, it is open on Sundays from 12:00 PM to 5:00 PM.
Where is The UPS Store #2405 located?
It is located at 1818 West Francis Ave, Spokane, WA 99205, USA, inside the 5 Mile Shopping Center at Francis and Ash, next to Joann Fabrics.
What payment options does The UPS Store #2405 accept?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I use mailbox rental services at The UPS Store #2405?
Yes, mailbox rental services are available for all your mail and package needs.
Are there any special offers or coupons available at The UPS Store #2405?
Yes, you can save big with their special offers and coupons available on their website.
Where is Joann Fabrics in relation to The UPS Store #2405?
Joann Fabrics is located next to The UPS Store #2405 within the 5 Mile Shopping Center at Francis and Ash, making it convenient to visit both stores in one trip.
What nearby services can I find close to The UPS Store #2405 for document shredding?
Nearby, you can find Shred Nations, which offers shredding services that complement The UPS Store's shredding options.
Are there nearby places for dining after visiting The UPS Store #2405?
Yes, Das Stein Haus, a German restaurant and bar, is nearby, offering dining options after your visit.
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