The UPS Store

3.5
156 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2405 in Spokane offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 5 Mile Shopping Center At Francis And Ash, Next To Joann Fabrics.

Details

  • DeliveryNot available

Location

The UPS Store
1818 West Francis Ave, Spokane, WA
99205, United States

Hours

Reviews

3.5
156 reviews
5 stars
92
4 stars
6
3 stars
2
2 stars
6
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Efficiency

Several reviews highlighted the store's efficiency in handling transactions, although some noted long wait times during busy periods.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and unprofessional behavior from certain employees.

Notary Services

There were multiple complaints regarding the availability and professionalism of notary services, with some customers expressing frustration over appointments and service quality.

Amazon Returns

Customers appreciated the convenience of Amazon return services, but some reported confusion and issues with packaging requirements.
  • BW
    Brooke Wige
    2 days ago
    5.0
    I just want to thank John for going through my first happy return with me and helping me out by finding each item because I didn’t know I had to keep everything in tact. I promise when I come in next time it’ll be done right!
  • KC
    Karen Coburn
    Nov 16, 2025
    5.0
    Always very courteous. The self serve kiosk is a nice addition when they are busy. Very easy to navigate.
  • QF
    Q F
    Nov 10, 2025
    5.0
    These employees are diligent, fast, and hardworking. The rude customers they deal with shows their true resilience. If you're tired of waiting in a long line, think about how they have to stand there all day. If you're miserable enough to complain that you have to pay for a bag, a box, or a print, or that they can't dispose of your cardboard box; please grow up and find a hobby.
  • WS
    William Smay
    Nov 2, 2025
    5.0
    I usually don't post reviews of this sort, but the workers here on a recent visit deserve it. The store was very busy with a line and mild chaos caused by a load of flat boxes delivered in the store area and some customers who don't know what to do with their packages. The staff kept the line moving just fine and kept it together in this high volume somewhat stressful environment.
  • KP
    Kenneth Pinkus
    Oct 19, 2025
    5.0
    Every day has a moment, but I guess the most inconvenient i gotta admit the people that work there are awesome. They're very respectful. I was going in there with a return of a computer chair. I was overcome by my sciatic, back pain. And the girl brought upon a chair for me to sit down the most thoughtful thing. Anybody's ever done for me in my entire life. You guys are doing a great job there. At the store thank you for your service

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2405 in Spokane offer?

The UPS Store #2405 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.