Brand Certified

The UPS Store

3.6

(119 reviews)

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Business Details

1314 S Grand Blvd, Spokane, WA

99202, United States

(509) 747-2922

https://locations.theupsstore.com/wa/spokane/1314-s-grand-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #2161 in Spokane offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Lindaman's.

Details

DeliveryNot available

Location

The UPS Store

1314 S Grand Blvd, Spokane, WA

99202, United States

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Hours

Monday8:00 AM - 6:30 PM

Tuesday8:00 AM - 6:30 PM

Wednesday8:00 AM - 6:30 PM

Thursday8:00 AM - 6:30 PM

Friday8:00 AM - 6:30 PM

Saturday9:30 AM - 3:00 PM

Sunday11:00 AM - 4:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.6

119 reviews

5 stars

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What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, although there were notable complaints about rudeness and poor service from some employees.

Efficiency

Most reviews highlighted quick service, with many customers reporting minimal wait times for package drop-offs and returns.

Notary Services

Several customers expressed frustration with the availability and reliability of notary services, indicating inconsistent experiences.

Package Handling Issues

There were multiple complaints about lost packages, incorrect shipping quotes, and issues with returns, leading to dissatisfaction among some customers.

Store Conditions

Some reviews mentioned unpleasant odors and cleanliness issues within the store, affecting the overall customer experience.

AC
Aileen M Cruz
Feb 19, 2026
5.0
These guys have been great! I've been here twice now. Once in 23/25 to return a package and today 2/18/26, I picked up a package. Employees I've encountered have greeted me upon entering, were nice and asked how they can help. Both transactions have been less than 5 minutes. Basically, in and out in a jiffy!
TS
Tom Sowa
Feb 5, 2026
5.0
Every time I go into that particular UPS store, the workers are attentive, polite and diligent in dealing with me. It’s a good feeling.
EB
Elijah Buster
Feb 3, 2026
5.0
Good store. Have had no issues over years of using this store. It's in a fantastic spot easy for bus
JB
Joe Buster
Jan 31, 2026
1.0
I have never been treated as horribly as they treated me. An an adult with Asperger's sydrome who does not understand tech well, I was trying to get a package shipped. They charged me twice my label never showed up they played stupid with me. I walked out of that store trying not cry. Humiliated taken advantage of. I forgive them for their actions because I am making the choice not to go to their level. but I do not forget. I want my money back that way I can ship this package out with Fedex. I do not expect them to correct their horrible actions. I hope my experience will help others not to go through their shameful vile actions and not be the next joke in the break room. I really wish zero was possible. Shame on that store's employees.
LS
LaVon Stiles
Jan 28, 2026
5.0
I love this UPS Store! When I do an Amazon return it defaults to the UPS on Francis but I change it to this one on Grand because I do not live in Spokane and this one is closer to I-90. Plus, they are so very quick! It honestly take less than a minute in the store, regularly! Staff is friendly and efficient. Perfect in every way!