RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Delivery teams were consistently described as professional, courteous, and friendly, providing efficient service during installations.
Communication
Customers appreciated proactive communication regarding delivery times and updates, although some reported issues with scheduling and responsiveness.
Delivery Issues
Several reviews highlighted significant delays, rescheduling, and poor customer service experiences, particularly regarding communication and follow-up.
Overall Satisfaction
Many customers expressed high satisfaction with the delivery experience, praising the efficiency and care taken by delivery personnel.
SM
Sherri Madawala
Jan 23, 2026
5.0
I have had a refrigerator, washer and dryer delivered by RXO and every time they have been professional and stopped to answer my questions. The only thing was the tracking was way off and they showed up about 4 hours early. Not a bad thing but I had to scramble to get my dogs in their area so they could bring the appliances in. I appreciated them pointing out that my dryer venting would need to be cleaned out prior to hooking up the dryer. I completely understood why and had no idea the venting was so clogged up with lint. My experience has been very good with this company.
AA
Aaron
Dec 31, 2025
5.0
The delivery drivers got here early, gave us a call ahead of time for a heads-up, super friendly staff, and great customer service!
JM
Jeffrey Mark
Dec 29, 2025
5.0
Flawless deliver of our new Casper mattress and foundation. The team arrived on time, set up, cleaned up and removed our old mattress/box spring. Total time was about 10 minutes!
Great job. Highly recommend!
JM
Jed Maclaurin
Dec 8, 2025
5.0
Called ahead of the delivery time, as promised. Friendly, thorough.
TO
Terry O'Dell
Dec 5, 2025
5.0
Our delivery drivers Lorenzo and James were very professional and courteous. They were in and out of the house in a short time and hooked up our appliance efficiently. Thank you for hiring such quality staff!
RXO is the largest provider of last mile logistics for heavy goods in North America, handling deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 16311 E Euclid Ave S 23 A, Spokane, WA 99216, USA.
What are RXO's operating hours?
RXO operates Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I contact RXO for inquiries?
You can reach RXO via email at lastmile@rxo.com or by phone at +1 800-883-4593.
Does RXO offer services in multiple languages?
Yes, RXO provides services in both English and Spanish.
What industries and services is RXO categorized under?
RXO is categorized under XPO Enterprise Services, Shipping Service, and Cargo & Freight Company.
What nearby companies can customers visit when visiting RXO?
Nearby businesses include Mygrant Glass Co., XPO Logistics, Inc., and Mattress Firm Spokane 2 Warehouse which might be of interest for commercial or logistics-related needs.
Are there any nearby furniture stores close to RXO for customers looking to purchase before delivery?
Yes, Mattress Firm, a furniture and mattress store, is located near RXO, convenient for customers needing delivery services for their purchases.
What automotive services are available near RXO for vehicle maintenance or repair?
Nearby, customers can find Safelite AutoGlass for windshield services and Washington Emissions Testing for automotive repair and emissions inspection.
How can visiting nearby freight and cargo companies help RXO customers?
Visiting nearby freight and cargo services like Estes Express Lines and XPO Logistics, Inc. can provide additional shipping options or support complementary to RXO's last mile logistics.