Business Details
About
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.2
253 reviews
5 stars
199
4 stars
4
3 stars1
2 stars3
1 star
46
What are people saying?
AI-generated from recent customer reviews
Delivery Experience
Most customers praised the delivery team for being professional, courteous, and efficient during the delivery process.
Communication
Customers appreciated the proactive communication regarding delivery times and updates, although some experienced issues with scheduling and responsiveness.
Customer Service
While many reviews highlighted positive interactions with delivery personnel, several customers reported poor experiences with customer service, particularly regarding scheduling and follow-up.
Timeliness
Many customers noted that deliveries were on time, but there were also complaints about delays and lack of communication regarding rescheduled deliveries.
Product Handling
Most reviews indicated that items were handled carefully during delivery, although there were instances of damage reported.
- AAAaronDec 31, 20255.0The delivery drivers got here early, gave us a call ahead of time for a heads-up, super friendly staff, and great customer service!
- JMJeffrey MarkDec 29, 20255.0Flawless deliver of our new Casper mattress and foundation. The team arrived on time, set up, cleaned up and removed our old mattress/box spring. Total time was about 10 minutes! Great job. Highly recommend!
- JMJed MaclaurinDec 8, 20255.0Called ahead of the delivery time, as promised. Friendly, thorough.
- TOTerry O'DellDec 5, 20255.0Our delivery drivers Lorenzo and James were very professional and courteous. They were in and out of the house in a short time and hooked up our appliance efficiently. Thank you for hiring such quality staff!
- KBKayla BarrDec 4, 20255.0Amazing delivery expierence! Even in the rain.
Frequently Asked Questions About RXO
What services does RXO provide?
RXO is the largest provider of last mile logistics for heavy goods in North America, handling deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 16311 E Euclid Ave S 23 A, Spokane, WA 99216, USA.
What are RXO's operating hours?
RXO operates Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I contact RXO for inquiries?
You can reach RXO via email at lastmile@rxo.com or by phone at +1 800-883-4593.
Does RXO offer services in multiple languages?
Yes, RXO provides services in both English and Spanish.
What industries and services is RXO categorized under?
RXO is categorized under XPO Enterprise Services, Shipping Service, and Cargo & Freight Company.
What nearby companies can customers visit when visiting RXO?
Nearby businesses include Mygrant Glass Co., XPO Logistics, Inc., and Mattress Firm Spokane 2 Warehouse which might be of interest for commercial or logistics-related needs.
Are there any nearby furniture stores close to RXO for customers looking to purchase before delivery?
Yes, Mattress Firm, a furniture and mattress store, is located near RXO, convenient for customers needing delivery services for their purchases.
What automotive services are available near RXO for vehicle maintenance or repair?
Nearby, customers can find Safelite AutoGlass for windshield services and Washington Emissions Testing for automotive repair and emissions inspection.
How can visiting nearby freight and cargo companies help RXO customers?
Visiting nearby freight and cargo services like Estes Express Lines and XPO Logistics, Inc. can provide additional shipping options or support complementary to RXO's last mile logistics.