The UPS Store

Reviews

• LL

  Lauren

  Apr 21, 2026
  3.0
  The store may be fine, generally, but the employee who helped me Monday morning 4/20 at 8:45 am needs a lesson in customer service. She ignored customers in line as she moved packages around, taking her time. Then, when she finally finished, she very coldly told me to do my returns myself (at the kiosk.) If UPS wants to encourage this behavior in customers, that's one thing, but there are ways to talk to customers that aren't off-putting.
• HR

  Henrique rodrigues

  Apr 1, 2026
  1.0
  Terrible experience, was told i could have packages delivered here and picked up for a 5 dollar fee only to show up and get told they dont take packages and that my stuff wasn't there. Which is a lie considering there is a photo of the packages in their package area from amazon themselves.
• AG

  Al Green

  Mar 19, 2026
  5.0
  They're always very helpful and polite and quick with what they're doing and also patient in doing what they're doing with customers and that's very much appreciated they're kindness goes a long ways.
• BS

  Brooke Saylor

  Mar 9, 2026
  1.0
  The worker who assisted was unhelpful. He did not want to ship my items because it required him to type in a bunch of addresses. He was trying to push me to fill out 10+ envelopes so he did not have to do WORK. AT HIS JOB. He also stepped 10+ feet away from the counter to ensure i knew he was refusing to help me. I stayed and asked questions and he couldnt even look me in the eye. Weird experience and will never come back here.
• AP

  Alan Patterson

  Mar 5, 2026
  4.0
  It’s always fast, and the staff is always friendly.

Frequently Asked Questions About The UPS Store