Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 11712 E Sprague Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
11712 E Sprague Ave, Spokane Valley, WA
99206, United States
Hours
Reviews
2.3
215 reviews
5 stars
54
4 stars
9
3 stars
11
2 stars
11
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; some employees are praised for being friendly and helpful, while others are criticized for rudeness and poor attitudes.
Delivery Issues
Numerous complaints about unreliable delivery, including packages marked as delivered without being received and frequent misdelivery of mail.
Staffing Problems
Many reviews mention understaffing leading to long wait times and inefficient service.
Self-Service Kiosk
The self-service kiosk is appreciated, but there are complaints about its functionality and availability.
Communication Challenges
Customers report difficulties in reaching the post office by phone and receiving timely responses to inquiries.
- MIMelissa IodiceNov 1, 20255.0Post office helped us with new mailboxes couldn't be happier, thank you Anthony. And everyone at sprague post office for helping mcdonald mobile home park with new secure mail boxes. We appreciate all you do.
- HLH LSep 23, 20255.0Michael is amazing. Friendly and helpful unlike any other postal employee
- BWBraden WeaklySep 17, 20251.0I went in a little bit before 2 pm today to pick up mail on my girlfriends behalf. It was mail that was supposed to be signed for on spetember 3rd. We didn't hear a knock or anything that day. Then they "missed us" again September 15th when she was home all day, and i was at work. Mind you, it has to be signed for. We were kinda expecting them to come anyway with our lease renewal on the apartment. Long story short the counter girl doesn't know their policy's for delivery and wouldn't let me ask the right question. I get home a bit ago, call the office, talk to someone else, and I finally get a reason as to why they won't deliver it. They cited it couldn't be delivered cause our apartment "didn't have screen doors, and it wouldn't be safe for them to knock and ask for a signature". First they'd have to open the screen door to get my signature, rendering the point of it null. Second, every apartment here is equipped with door bells to let us know they are there, in case any animals need to be put away. Finally, all they would have had to do was their job, but apparently they have arbitrary policys in place to prevent it. Their service here is bad.
- JPJonathan ParlaneSep 9, 20255.0I've had good efficient and friendly service at this post office
- MSMary StravensAug 25, 20255.0clerk was very kind .I forgot to put stamp on birthday card and I had already put in box.he went out of his way and got it.i almost fell over.very nice in this world nowadays.thanks again.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service location at 11712 E Sprague Ave offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment to use the passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 11712 E Sprague Ave?
Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office?
Yes, you can apply online or in person for a PO Box, with an easy and secure online reservation process.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but it's best to confirm specific hours with this Post Office.
How can nearby postal offices like United States Postal Service and US Post Office help me?
If this location is busy, you might visit nearby postal offices for your mailing or shipping needs.
What local attractions are near this Post Office that I can visit?
Nearby you can find Kaleidoscope Family Music Group and Custer Shows, which are great for music and entertainment before or after your visit.
Are there beauty and wellness services near the Post Office?
Yes, nearby options include Vivid Hair Studio, Blonde Ravine, and Clarity Skin Care Studio for hair and beauty treatments.
How can nearby businesses like Cass Hania - Loan Factory assist me while visiting the area?
You can explore mortgage services at Cass Hania - Loan Factory or visit local shops such as GSI Outdoors for outdoor gear during your visit.