Staples

Reviews

• KH

  kaylee halpain

  2 days ago
  5.0
  I had never been to a staples before, and I needed some photos printed, One of the associates, I think her name was Wanda? Was very kind and super patient, she recommended me the best size, definitely an amazing experience
• MM

  Min

  4 days ago
  1.0
  Worst attitude ever! I arrived 10:55 in a Sunday morning not knowing they open at 11. Try to get in but the door didn’t open. I thought their door might be broken seeing the light is on so I open the door carefully. This lady rush outside and yelled at me that “if you need to rip my door like that obviously we’re not open” I said sorry and went outside waiting. I was looking for the store hour sign and that’s when I realized they post it on the right down side of the door. People start to showing up and a guy chat with me and said they’re serious about their open hour huh? I laughed. 4 minutes later when they open the door that lady completely ignored me and greeted the guy behind me. I don’t know what is it that I did to make her so mad but I don’t feel welcome at this store at all. Even though I apologized but apparently that’s not enough.
• JB

  Joshua Bergman

  Feb 22, 2026
  5.0
  The Staples Team in Spokane Valley is awesome! The provide excellent service and go above and beyond to help their customers. Thank you!
• DP

  Dan Putnam

  Dec 4, 2025
  4.0
  All ln all the technicians were very knowledgeable, hard to find to many places that even have Technician. I know Office Depot does not have one in Spokane Valley.
• JA

  JC Aranda

  Nov 3, 2025
  1.0
  I bought my entire work station from Staples in Aug 2024: laptop, monitors, keyboard, mouse, etc. I bought the 1-yr insurance, which incidentally lapsed just a few weeks before I started experiencing system issues. I went back and asked for a repair. They told me they had a sale for a diagnostic repair that comes with a 1-yr warranty. I told them that sounded great and asked if it would cover me if a similar issue happened again. I was told yes, so I purchased it. A few weeks later I start experiencing similar issues. I bring it in and I’m told what I had purchased only covers hardware, and my issue is not covered. They tell me I “declined” their comprehensive coverage. I had accepted the service product I was presented as the solution to my problem. Had it been explained to me that the what i had purchased was not comprehensive and would not cover the issue I was having if it recurs in the future, I would not have accepted it. At the end of the day, this is not about money. This is a work expense. I do not wish to do business with a private company that gives me DMV attitude. They offered no solution or apology, just offered to double charge me with another repair and the comprehensive insurance I needed a few weeks ago. We are about to hire a new employee. As the director, I can assure you we will be purchasing all their equipment and our team equipment/services elsewhere going forward.