Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 18336 Aurora Ave N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
141 reviews
5 stars
38
4 stars
9
3 stars
5
2 stars
3
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.
Package Handling
Numerous complaints about lost or mishandled packages, with customers expressing frustration over tracking issues and delivery failures.
Long Wait Times
Customers frequently mentioned long lines and slow service, often citing inadequate staffing during peak hours.
Communication Issues
A significant number of reviews highlighted difficulties in reaching the office by phone, with many calls going unanswered.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall sentiment leaned towards dissatisfaction with the service.
- TLT LDec 28, 20231.0I had a door tag and my wife's driver's license on my phone. My wife was sick, we had just come back from the doctors office and we thought I could just run in and pickup her important package. The employee would not give me her package. I was forced to bring my sick wife in with her driver's license before we could get her package. Because she was ill, as I explained to the person behind the desk, she threw up in the post office. Beside's the fact that the woman behind me was abusing me the entire time. The postal worker said she was just doing her job, a familiar historical rationalization. I am a retired postal worker and I am ashamed of this display. I won't even go there regarding the woman waiting behind me. I have learned it's best to minimize all interactions with the usps.☹
- AMAnne MarieApr 24, 20235.0I have been going here for 2 years and have always had a positive experience. Those behind the counters were helpful and friendly!
- NKNathaniel KeoghJun 1, 20211.0I made a passport appointment for today here a month in advance, between when I scheduled my appointment and when I came in for it, they decided that this location would no longer take passport applications. and made ZERO attempt to contact me about the fact that they would no longer honor my appointment. The only notification I got was a sign on their door as I was entering the building for my appointment. When I got there, I talked to an EXTREMELY rude employee, who would not even look at my appointment confirmation, which had the address of the building we were in, and correct time, repeatedly told me I "could not be here", and "we don't do that, you have to book it online" (which I literally did), and proceeded to hand me a post-it with the URL for the site I booked my appointment on in the first place. Just an awful experience.
- JTJessica TronsonMay 6, 20211.0Dropped off a package in the drop box that had a tracking number heading to Utah, it was never scanned as being received and was finally scanned after it arrived in COLORADO 3 days later! Avoid this location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 18336 Aurora Ave N offer?
This location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and other postal services.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and may offer passport photo services by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though some limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Monday to Friday from 8:30 AM to 5:30 PM and Saturday from 8:30 AM to 3:00 PM. The location is closed on Sundays.
Can I rent a PO Box at this USPS location?
Yes, you can rent a PO Box here by applying online or in person with two valid IDs and a completed application.
Is the lobby accessible for PO Box holders after regular hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary so please check locally.
Where can I find nearby dining options after visiting the Post Office?
Nearby restaurants include Asian Palette, Kobe Bento Teriyaki, Little Caesars Pizza, CaliBurger Shoreline, and Thai Bistro Inc, offering a variety of Asian and fast food choices.
Are there fitness facilities near the Postal Service location?
Yes, Orangetheory Fitness Shoreline is a nearby gym where visitors can work out before or after postal errands.
What nearby financial service providers can I visit?
Nearby options include Edward Jones - Financial Advisor: Desiree Hajek, Woodward Scott Agency, and BECU for banking and financial advice.
How can I contact the United States Postal Service at this location?
You can call the local phone number at +1 206-542-8075 or use their website for more information.