Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3898 in Shoreline offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ballinger Village Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
183 reviews
5 stars
95
4 stars
9
3 stars2
2 stars
7
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were also complaints about rude service and lack of assistance during busy times.
Pricing Issues
Numerous reviews highlighted concerns about high prices for services and materials, with some customers feeling they were overcharged or nickel-and-dimed.
Management Changes
Recent management changes have led to mixed reviews; some customers noted improvements in service, while others reported ongoing issues with staff behavior and service quality.
Operational Efficiency
Customers expressed frustration with long wait times and inefficiencies, particularly during peak hours, indicating a need for better staffing and organization.
Health and Safety Concerns
There were significant complaints regarding staff not adhering to mask mandates, raising concerns about health and safety practices in the store.
- ELElaine Day LaTourelle3 days ago5.0Manager, at the 20126 Ballinger Way NE, UPS store, Shoreline, WA, was incredibly helpful, creative and efficient packing the family German Rosenthal China and Crystal goblets for travel. He accomplished the project in rapid time, in boxes that would fit the Tahoe. His personal and store service is so appreciated for his care and interest in doing it right! .Elaine
- AKAnna K.Oct 22, 20251.0Very young people running the store. They rather chat and goof off than to help. Also, watch out for charges. You may get nickel and dimed. I will not return to this location again.
- PHPaul Hamilton (P HAM)Sep 21, 20255.0Very friendly and courteous staff. I’ve been there numerous times to drop off pre-paid packages and have always been helped right away. Nothing negative to say about this place.
- JJJosephSep 19, 20251.0Needed to mail an envelope of documents (approximately 10 pages) to Arizona. Stopped by this location for a one stop shop solution and they charged me $30 as the cheapest option of shipping/ground. I was appalled at how much it cost but trusted that was just the rate. Looked at my receipt later and realized the guy charged me for a 10x14x10 inch package at 9 lbs to jack up the cost to that amount instead of charging me a rate of an envelope. Absolutely bananas and seems deceptive to do this rather than charge it as the envelope rate.
- MAMuzamil AhmadSep 5, 20251.0$2 to print a shipping label. Time to boycott.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Shoreline?
The UPS Store in Shoreline is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Shoreline open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, although hours may vary on holidays.
What special services does The UPS Store offer besides shipping?
Besides shipping, The UPS Store offers expert packing, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What payment methods are accepted at The UPS Store in Shoreline?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located in Shoreline?
The UPS Store is located at 20126 Ballinger Way NE in the Ballinger Village Shopping Center, Shoreline, WA 98155.
Does The UPS Store provide mailbox rental services?
Yes, The UPS Store offers mailbox rentals and mailbox services for your mail and packages.
Are there any nearby places for coffee or shopping near The UPS Store?
Yes, the Ballinger Village Shopping Center is nearby for shopping, and Pariset Tea Emporium, which offers coffee and shopping, is also close to The UPS Store.
Can customers visit healthcare or urgent care facilities near The UPS Store?
Yes, Immediate Clinic Shoreline and MultiCare Indigo Urgent Care are nearby facilities offering healthcare and urgent care services for customers in the area.
Where can I find shredding services near The UPS Store besides their own shredding options?
Shred Nations is a nearby professional shredding service that customers can use in addition to The UPS Store's shredding services.
How can I contact The UPS Store in Shoreline?
You can contact The UPS Store by phone at +1 206-367-6400 or by email at store3898@theupsstore.com.