Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.5
(163 reviews)

Business Details

218 Mark E Reed Way, Shelton, WA
98584, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 218 Mark E Reed Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
218 Mark E Reed Way, Shelton, WA
98584, United States

Hours

Reviews

2.5
163 reviews
5 stars
44
4 stars
15
3 stars
7
2 stars
10
1 star
87

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including misdeliveries, packages marked as undeliverable without attempts, and delays.

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others were described as rude and unprofessional.

Operational Efficiency

Customers expressed frustration over slow service, long wait times, and difficulty in reaching the post office by phone.

Inconsistent Performance

There were reports of inconsistency in service quality, with some customers experiencing good service while others faced repeated issues.
  • FD
    Freddy D.g
    Feb 14, 2026
    1.0
    Que mal servicio alvrg me dijieron que iba a llegar el 14 de febrero pero llego el 15
  • CN
    CG Norris
    Nov 14, 2025
    5.0
    The only Post Office I have and depend on. Great service Never in a bad mood Always a warm Hello
  • KY
    Kyle Yale
    Sep 15, 2025
    5.0
    Big thanks to the clerk working today, I believe his name is Sean but I'm not positive. Either way, I ordered a record that was marked delivered but never showed up and I was stressed because it was a limited release and wouldn't be able get another copy. He was able to track down what happened to it and I had it within an hour or two. I really appreciate it!!
  • JW
    Jonathan Wright
    Jan 4, 2021
    2.0
    Over the holidays,I had 3,500$ taken from me, from this location. My Tribe, sent 3 Walmart cards to me that was tracked to this location, but never delivered. Then they were tracked being spent. Unfortunately, as they were relief money, the numbers were sent with the package to activate them.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others