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United States Postal Service

3.3
(182 reviews)

Business Details

620 S Orcas St, Seattle, WA
98108, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 620 S Orcas St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
620 S Orcas St, Seattle, WA
98108, United States

Hours

Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.3
182 reviews
5 stars
94
4 stars
12
3 stars
5
2 stars
4
1 star
67
  • RL
    Rob Liendo
    5 days ago
    4.0
    It’s a good lookin’ Post Office. Not sure what the inside looks like because it was closed when I got there. I’ll be back though. I can’t wait.
  • _S
    _Beauty Sweetz
    Mar 28, 2026
    5.0
    I would like to give thanks to Jane that helped us this morning . She went above and beyond in helping us with four applications for my family and i to received our passports . Even after the fact I made some few mistakes she guided me and helped me every step I was a little overwhelmed with the amount of paperwork that needed to be done . But her professionalism and patience made all this run smoothly . I greatly appreciate you and thank you so much again for helping us this morning. We wouldn’t have done it with out your help , thank you for making this happen since we are celebrating my daughter birthday and we’re just one step away and receiving our kids passports and myself .
  • JA
    Jun Ahn
    Mar 18, 2026
    4.0
    Dino was amazing and provided top-notch customer service during my passport appointment. It also seems they may be a bit short-staffed currently, so be aware that rescheduling can happen
  • EP
    Emily Pierce
    Mar 4, 2026
    1.0
    I just had the worst experience I have had with a service person in my entire life. I made a photos only appointment to get my passport renewed. He spoke aggressively to me the entire time, exasperated that I didn't understand the process of submitting passports for renewal, even making a snotty comment that I must have not read the instructions. And other comments that all implicated I was an idiot. He was being so rude about everything - I just said, you know, I only made an appointment for photos, so let's just do that. When he handed me my photos, he said "get a better attitude" as I walked out the door. He was aggressive, patronizing and horribly unprofessional.
  • QP
    Q Peaceandlove
    Feb 27, 2026
    1.0
    This poor rating is NOT due to poor customer service. I was there for a passport appointment. I wasn't helped until 1 hour and 45 minutes past my time. Apparently, two employees were not at work. Life hapoens. I get that. But this was unacceptable. Maybe there should be employees that are on call to float between different locations. I was able to wait for my appointment. Unfortunately, most people don't have that luxury. Several peoole in line had to leave before they were helped. There should not be 15 minute appointments. It's unreasonable. They shouldn't double book either. The truth is every customer I witnessed was provided with excellent customer service. The employees were informative, courteous, and respectful. Working under those conditions could NOT be fun. They deserve better, and so do customers. So, the people in charge need to do better. Period.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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