United States Postal Service

2.3
197 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2721 SW Trenton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2721 SW Trenton St, Seattle, WA
98126, United States

Hours

Reviews

2.3
197 reviews
5 stars
46
4 stars
14
3 stars
11
2 stars
15
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and lacking urgency.

Delivery Issues

Many customers reported problems with package deliveries, including lost packages, incorrect delivery statuses, and failure to deliver items.

Long Wait Times

Customers frequently mentioned long lines and wait times at the post office, often exacerbated by insufficient staff.

Inaccessibility

The location has been criticized for being difficult to contact, with many customers unable to reach the office by phone.

Mixed Staff Experiences

While some customers praised individual staff members for their helpfulness, others reported negative interactions with specific employees.
  • MB
    Melissa Bennett
    Nov 10, 2025
    5.0
    Today, my daughter and I went in for fingerprints. The older gentleman that helped us was so nice and patient. I know it’s a very crazy time right now as there are limited USPS offering this service (Terminal, Redmond, Issaquah closed). I appreciate the time he took to get them right and his kindness. Thank you!
  • CN
    Chloe Nguyen
    Oct 17, 2025
    1.0
    Bad service ever. I reported a lost package in July as there was no one showing up on my front-door camera at the time they submitted "delivered" status. After reporting, they called and told me that the delivery guys put the package in the mailbox and locked it. Surprisingly, my mailbox does not even have lock or pin number, it's just an old mailbox. That means they did something wrong, maybe delivered to the wrong address. From that on, they have never delivered anything to me (even a really small and foldable package). All I got is an orange slip and ask me to come pick up. It's so inconvenient for me as I work 9-5 schedule, and I paid a lot for free ship but now I have to go there on my day off for not my fault reason :)
  • WW
    W W
    Oct 13, 2025
    1.0
    Sukzzzz
  • KK
    Karen
    Sep 24, 2025
    4.0
    Polite and helpful staff. More parking by the playground.
  • MB
    Michael G. Barash
    Jul 6, 2025
    1.0
    Fingerprinting is not available at this location as of July 2025. May return at a later point, but at time kf this review it was not available. Be aware if visiting for this reason

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.