Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2721 SW Trenton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and lacking urgency.
Delivery Issues
Many customers reported problems with package deliveries, including lost packages, incorrect delivery statuses, and failure to deliver items.
Long Wait Times
Customers frequently mentioned long lines and wait times at the post office, often exacerbated by insufficient staff.
Inaccessibility
The location has been criticized for being difficult to contact, with many customers unable to reach the office by phone.
Mixed Staff Experiences
While some customers praised individual staff members for their helpfulness, others reported negative interactions with specific employees.
MB
Melissa Bennett
Nov 10, 2025
5.0
Today, my daughter and I went in for fingerprints. The older gentleman that helped us was so nice and patient.
I know it’s a very crazy time right now as there are limited USPS offering this service (Terminal, Redmond, Issaquah closed). I appreciate the time he took to get them right and his kindness.
Thank you!
CN
Chloe Nguyen
Oct 17, 2025
1.0
Bad service ever.
I reported a lost package in July as there was no one showing up on my front-door camera at the time they submitted "delivered" status. After reporting, they called and told me that the delivery guys put the package in the mailbox and locked it. Surprisingly, my mailbox does not even have lock or pin number, it's just an old mailbox. That means they did something wrong, maybe delivered to the wrong address. From that on, they have never delivered anything to me (even a really small and foldable package). All I got is an orange slip and ask me to come pick up. It's so inconvenient for me as I work 9-5 schedule, and I paid a lot for free ship but now I have to go there on my day off for not my fault reason :)
WW
W W
Oct 13, 2025
1.0
Sukzzzz
KK
Karen
Sep 24, 2025
4.0
Polite and helpful staff.
More parking by the playground.
MB
Michael G. Barash
Jul 6, 2025
1.0
Fingerprinting is not available at this location as of July 2025. May return at a later point, but at time kf this review it was not available. Be aware if visiting for this reason
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2721 SW Trenton St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services?
Most locations, including this one, require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this USPS?
The fee for a passport photo at USPS is currently $15.
Are there walk-in hours available for passport services?
Limited walk-in passport hours are offered at some Post Offices but it is recommended to schedule an appointment.
Can I get a PO Box at this location and how do I apply?
Yes, you can apply for a PO Box either online or in person. Online applications can be started at https://www.usps.com/manage/po-boxes.htm.
What are the operating hours for this USPS location?
This location is open Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 3:00 PM, and is closed on Sundays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to their PO Boxes in the lobby, but access hours can vary. Check with this specific location for details.
Which nearby places can I visit before or after my USPS visit?
Nearby you can visit Westwood Village shopping center for retail or dining, or relax with a massage at Massage Envy - West Seattle.
Are there any nearby services for car and licensing matters around the USPS?
Yes, Seattle Auto Licensing is nearby, which can assist with vehicle licensing and DMV-related services, convenient if you need related services after USPS.
What health services are close to the USPS location?
Nearby health facilities include DaVita Westwood Dialysis Center, Franciscan Medical Clinic - Westwood, and Clearview Eye & Laser for various medical and therapy needs.