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United States Postal Service

2.3
(210 reviews)

Business Details

2721 SW Trenton St, Seattle, WA
98126, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2721 SW Trenton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2721 SW Trenton St, Seattle, WA
98126, United States

Hours

Reviews

2.3
210 reviews
5 stars
48
4 stars
15
3 stars
11
2 stars
16
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and lack of assistance.

Delivery Issues

Numerous complaints about packages being marked as delivered but not received, along with long delays in redelivery and misplacement of mail.

Long Wait Times

Customers frequently mentioned long lines and slow service, often requiring significant waiting periods to be served.

Inconsistent Service

Feedback indicated a lack of consistency in service quality, with some staff being helpful while others were described as dismissive or unhelpful.
  • BB
    Bet. Bet
    Jan 26, 2026
    1.0
    Long line only 2ppl and they told me they couldn’t tape up my box how are you a postal service that doesn’t have tape! Poor customer service did not even try to help me! And the employee we’re fighting for tape should have been a my first read flag!
  • LM
    Li Meiyi
    Jan 24, 2026
    5.0
    Came here for finger printing. Ran into some technical difficulties at first but the staffs there were so nice and patient - helped me troubleshoot and work through together. Thank you so much!
  • PR
    Paige Rondeau
    Jan 17, 2026
    1.0
    They marked my package as delivered in/at mailbox but it was not there. I called them and tried to have it redelivered. It never arrived. I went to the post office to check if it's there, and they could not locate it. The employee at the front desk was rude and made a "smart" remark after I said my package was missing. I asked for a refund for my item, but they said i had to message the person I bought it from and have them file an insurance claim. That just doesn't make any sense to me since usps is the one who lost the package in delivery not the seller. Will not be ordering anything thru usps in the future as I am scared more packages will disappear.
  • SS
    sfpuloka
    Jan 12, 2026
    5.0
    Professional and pleasant staff. Sometimes line is long but staff moves folks along fairly quickly.
  • ST
    Suzanne Teibel
    Dec 24, 2025
    1.0
    They left a notice in my mail box saying they couldn't deliver a box because it was too large - instead of leaving it on the front porch like everyone else, they said to pick it up at this post office. So I went there, and after waiting 45 minutes in line, they said they couldn't find my package and would call me. Two days later and still no call. I tried calling them four times at the phone number they gave me - no one answered. This place is the worst.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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