Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2721 SW Trenton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
205 reviews
5 stars
46
4 stars
15
3 stars
11
2 stars
16
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to frustration and dissatisfaction.
Delivery Issues
Numerous complaints about lost or undelivered packages, with customers often having to retrieve their mail from the post office.
Long Wait Times
Customers frequently mentioned long lines and slow service, indicating a need for more staff or efficiency.
Inconsistent Experiences
While some customers had positive interactions with specific staff members, the overall sentiment was negative regarding service quality.
- STSuzanne TeibelDec 24, 20251.0They left a notice in my mail box saying they couldn't deliver a box because it was too large - instead of leaving it on the front porch like everyone else, they said to pick it up at this post office. So I went there, and after waiting 45 minutes in line, they said they couldn't find my package and would call me. Two days later and still no call. I tried calling them four times at the phone number they gave me - no one answered. This place is the worst.
- MBMyrna BarreraDec 21, 20254.0Staff are helpful and the lobby has a self service kiosk too
- MGMr. GucciDec 15, 20251.0The employees at this post office are most definitely the most unprofessional? Yes. Incompetent? Definitely. Inconsistent? Absolutely. Care Free? Without a doubt. Three times have i had to walk 2 miles to get a package thats was delivered there. Three times I waited 45 minutes in a line. And Three times I was told that my package has been "misplaced". What kind of a Post office misplaces a customer package? And every time I was patient,kind & understanding. After calling this place 50 times, I finally spoke to a lady, explained my problem, & was asked for a Tracking number so she could look it up. After doing so, she assuredly told me that my package was right there and waiting for me.. So again I walked 2 miles to the place, waited 45 minutes in line, only to be told, they didn't have my package. So I left before I caused a scene. So yes, these employees are a joke. And I will be speaking to the highest up official thats available on my next visit... because these fools won't answer the phone.. avoid this place at all costs if you can.
- EVEsi VaokakalaDec 15, 20251.0Need to update their shipping details online so 200-300 people aren’t coming in like the worker said just to get sent home with a “it should be there by end of day”
- ASAlex StoneDec 15, 20251.0My neighborhood mailbox keeps getting broke into, causing me to have to retrieve my mail from this dump.. Multiple times I've had to ask for my packages after they brought my mail out.. How and why are my packages misplaced every time??
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2721 SW Trenton St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services?
Most locations, including this one, require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this USPS?
The fee for a passport photo at USPS is currently $15.
Are there walk-in hours available for passport services?
Limited walk-in passport hours are offered at some Post Offices but it is recommended to schedule an appointment.
Can I get a PO Box at this location and how do I apply?
Yes, you can apply for a PO Box either online or in person. Online applications can be started at https://www.usps.com/manage/po-boxes.htm.
What are the operating hours for this USPS location?
This location is open Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 3:00 PM, and is closed on Sundays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to their PO Boxes in the lobby, but access hours can vary. Check with this specific location for details.
Which nearby places can I visit before or after my USPS visit?
Nearby you can visit Westwood Village shopping center for retail or dining, or relax with a massage at Massage Envy - West Seattle.
Are there any nearby services for car and licensing matters around the USPS?
Yes, Seattle Auto Licensing is nearby, which can assist with vehicle licensing and DMV-related services, convenient if you need related services after USPS.
What health services are close to the USPS location?
Nearby health facilities include DaVita Westwood Dialysis Center, Franciscan Medical Clinic - Westwood, and Clearview Eye & Laser for various medical and therapy needs.