United States Postal Service

3.0
151 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 212 Broadway E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
212 Broadway E, Seattle, WA
98102, United States

Hours

Reviews

3.0
151 reviews
5 stars
63
4 stars
10
3 stars
5
2 stars
10
1 star
63

What are people saying?

AI-generated from recent customer reviews

Staff Efficiency

Some customers praised the staff for being quick and efficient, while others reported long wait times and understaffing issues.

Customer Service

Feedback on customer service was mixed; some employees were described as friendly and helpful, while others were noted for being rude and unprofessional.

Package Handling

Several reviews mentioned issues with lost packages and poor handling of mail, leading to customer frustration.

Facility Conditions

The post office was often described as busy and understaffed, with some customers suggesting the need for more employees to improve service.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others reported significant dissatisfaction.
  • YY
    You
    Nov 10, 2025
    5.0
    Amazing and courteous service, stayed open until closing time.
  • MN
    Michael New
    Oct 29, 2025
    5.0
    I have a lot of letters that have to be sent via Certified Mail each month. It’s a tedious process, but Aileen was very fast and efficient. I usually go to the Pioneer Square location, but I think I will go here from now on (mainly because of more staff on-site).
  • JJ
    Jeff
    Oct 2, 2025
    5.0
    This Post Office is very, very good. Very quick and efficient employees, and helpful when you have questions. There's also a self service station to save time. Post Office boxes. Packing supplies. And stamps!. What more could you possibly want?
  • AT
    Anna Trakhman
    Aug 16, 2025
    5.0
    Had a really pleasant experience here, the person working that day was lovely! I wish I could remember their name. Polite and helpful.
  • YW
    Yudi Wang
    Aug 12, 2025
    5.0
    The staff are so nice! They are very friendly and helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.