United States Postal Service

3.0
154 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 212 Broadway E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
212 Broadway E, Seattle, WA
98102, United States

Hours

Reviews

3.0
154 reviews
5 stars
64
4 stars
11
3 stars
5
2 stars
10
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; some customers report friendly and helpful service, while others describe rudeness and condescension.

Efficiency

Many reviews mention long wait times and understaffing, leading to frustration among customers.

Package Handling

Numerous complaints about lost packages and difficulties in retrieving them, indicating issues with package management.

Overall Experience

While some customers have positive experiences, many express dissatisfaction with service quality and staff attitudes.
  • LS
    Lina Sasaki
    Dec 22, 2025
    4.0
    Been in twice and had kind, efficient service both times.
  • BS
    Bella Samian
    Dec 16, 2025
    1.0
    I have no words for this store. They literally don’t have a real phone number. Have lost my packages countless of times. Terrible for USps
  • NP
    Nils Peters
    Dec 13, 2025
    5.0
    Staff walken the extra mile to help me with my package. Appreciated it!
  • HG
    Henrique Gigante
    Dec 6, 2025
    1.0
    Massive lines, can’t print labels, don’t waste your time.
  • YY
    You
    Nov 10, 2025
    5.0
    Amazing and courteous service, stayed open until closing time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.