United States Postal Service

3.0
77 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11036 8th Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11036 8th Ave NE, Seattle, WA
98125, United States

Hours

Reviews

3.0
77 reviews
5 stars
28
4 stars
6
3 stars
10
2 stars
6
1 star
27
  • EB
    Emily Buettemeier
    Jan 5, 2026
    1.0
    Confusing payment system and rude customer service. A payment screen came up, I tapped my card. Then a "customer service survey" comes up. I complete that and then am asked to pay again?!? When I mentioned how confusing this was and that I had already paid, the employee disregard anything I said and I had to pay (again?) without a price on the screen. Maybe it's just an issue with the payment screen, but it's confusing and employees could be nicer about it
  • ML
    Mia Liu
    Dec 29, 2025
    1.0
    They don’t provide any service beyond accepting the package.
  • IS
    Ian Scott
    Dec 14, 2025
    1.0
    Doesn’t have a mailbox/drop?!! Ugh. The future.
  • JD
    Jennifer Dunne
    Nov 14, 2025
    1.0
    The hours it says the lobby and office are open are different on the website than reality. They aren’t open Saturdays and the lobby for PO Boxes is completely wrong. Says it’s 24/7. It’s open from 8am-6pm and not open on the weekend. I had a time sensitive package delivered on a Friday and I was still at work during their open hours. I could have gotten it on Saturday if they were open like it says on the website. I’m furious.
  • AA
    Alena Aliakhnovich
    Sep 27, 2025
    1.0
    I visited the post office recently and encountered a female staff member with short hair, whose behavior was extremely rude because I hadn’t written the full address on the envelope. Her conduct was unprofessional and made the experience stressful. I hope management addresses this to improve customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.