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United States Postal Service

2.7
(158 reviews)

Business Details

301 Union St, Seattle, WA
98101, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 301 Union St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 Union St, Seattle, WA
98101, United States

Hours

Reviews

2.7
158 reviews
5 stars
52
4 stars
10
3 stars
15
2 stars
8
1 star
73

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some staff members are praised for their politeness and helpfulness, others are reported to be rude and unprofessional, leading to a mixed experience for customers.

Service Efficiency

Customers frequently mention long wait times and understaffing, with many expressing frustration over slow service and long lines.

Facility Conditions

The post office is criticized for poor cleanliness and maintenance, with reports of unpleasant odors and inadequate facilities.

Customer Experience

Overall, customer experiences vary widely, with some reporting exceptional service while others describe their interactions as frustrating and unhelpful.
  • NP
    Nebu Pookins
    Feb 17, 2026
    4.0
    Place was severely understaffed with the line going out the door and only one employee to handle all the demand. But the employee himself was very polite, professional and helpful.
  • AS
    Ashley Smith
    Feb 11, 2026
    5.0
    I've used this location to drop off packages 10+ times and they are truly the kindest staff I've talked to at a post office. The longest I've ever had to wait in line was around 10 minutes and they were moving through everyone as efficiently as possible. I used to dread shipping items but they have completely changed my experience and I won't go anywhere else.
  • WW
    Wendy W
    Feb 5, 2026
    5.0
    I traveled to Seattle on 12/2. I went to this post office to send postcards to my friends. A gentleman was very friendly and kind. He helped me buy stamps and send them out. Now my friends have received them. I'm very happy!
  • PW
    Peter W
    Dec 15, 2025
    1.0
    A star for every person working the counter
  • AZ
    Arvo Zylo
    Nov 25, 2025
    1.0
    Staff often overcharges me for media mail shipping. They will charge me for ground advantage just for fun, which adds up when you are shipping 20 packages. Staff often skips the part where I am supposed to choose whether or not I want an email receipt, which means I have to type out every single tracking number for my customers. Most recently, my post office box was cancelled after I had renewed it in August. It is a six month plan, so I shouldn't need to renew it for a while now, but instead my friends are having their packages returned to them due to "incorrect address." In summary, this location is discriminatory and incompetent in just about every way possible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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