Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 301 Union St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several specific complaints about a manager's behavior and overall lack of professionalism.
Staffing Issues
Frequent mentions of understaffing leading to long wait times and inefficient service, with only one employee available during busy hours.
Mixed Experiences
While some customers praised individual staff members for their helpfulness and friendliness, others had negative experiences with the same staff.
Facility Conditions
Numerous complaints about the cleanliness and maintenance of the post office, including unpleasant odors and broken facilities.
Operational Hours
Customers expressed frustration over limited and unclear operational hours for package pickups, particularly for general delivery.
LO
Laura O'Grady
Nov 1, 2025
5.0
An exceptional PO. Professional and polite.
KK
Koen
Sep 2, 2025
1.0
General delivery pickup is only from 10 am, info which is not shared anywhere untill after waiting in line for a good long while for the rude clerk to tell you. Waste of my time.
RC
Robert Cernak
Aug 21, 2025
1.0
You can pick up packages here just between 10 to 12 AM. I didn't find this opening hours listed anywhere.
Post office manager was rude all the time speaking with me. One package out of two didn't come here, so I was told to speak with manager. He blamed me that it's my fault that I put wrong ZIP code 98101 in delivery address and told me that it should be 98111 for general delivery. I showed him another package I just received here with ZIP Code 98101. He told me I should not speak like this with him. At the end he just gave me some number for automat, which didn't help me at all.
YZ
Yuan Zhang
Aug 4, 2025
5.0
Surprisingly pleasant experience. Very efficient. The lobby smells bad but the service is great
JW
Julie Watson
Aug 1, 2025
1.0
Worst experience at any USPS location. Line out the door, still waiting & it’s been 20 minutes. One employee. Too much chit chatting w/customers. And laughing w/customers. Completely inefficient.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 301 Union St?
You can send mail, ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and offers passport photo services.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 301 Union St?
The Post Office is open Monday through Friday from 8:30 AM to 5:30 PM and closed on weekends.
Can I reserve a PO Box online for this Post Office?
Yes, you can search and reserve PO Boxes online at the USPS website and complete setup in person.
How much does it cost to take a passport photo here?
The current fee for a passport photo at USPS is $15.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; check with this Post Office for exact access hours.
What nearby public transit option can help me reach the Post Office?
The Metro Bus Stop nearby provides convenient public transit access to the Post Office at 301 Union St.
Are there places to eat near the Post Office?
Yes, Pane Pane Sandwiches and Gelatiamo ice cream shop are nearby spots to grab a meal or treat before or after your visit.
What professional services are located near the Post Office that might complement my needs?
Nearby professional services include legal assistance at Scordato Law, PLLC, travel booking at JTB USA, Inc. Seattle Office, and home inspection services at Seattle Home Inspector.