United States Postal Service

2.8
216 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 929 N 145th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
929 N 145th St, Seattle, WA
98133, United States

Hours

Reviews

2.8
216 reviews
5 stars
75
4 stars
15
3 stars
11
2 stars
12
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some staff being friendly and helpful, while others, particularly supervisors, were reported as rude and unhelpful.

Delivery Issues

Numerous complaints about misdelivered packages, lost mail, and delivery drivers not attempting to deliver packages properly.

Staff Competence

While some customers praised the staff for their efficiency and politeness, others criticized the overall competence of the staff, citing issues with accountability and professionalism.

Cleanliness and Organization

The post office was described as clean and organized by some, but others noted it could use updates and improvements.

Long Wait Times

Customers frequently reported long wait times, especially during busy hours, despite some staff being efficient.
  • MM
    Maddie
    Nov 10, 2025
    5.0
    Came in on a Monday afternoon and was in and out in under 10 minutes! The guy who helped me was friendly and gave me a tip to save money on mailing in the future. Wanted to leave this review since there are so many negative ones but they were moving the line quickly and the employees were all kind
  • JP
    Jennifer Perez
    Oct 8, 2025
    1.0
    Person was very rude and would not give me my packages because my id address did not match where package was dmsupposed to be delivered.. even though i showed proof of everything else... usps are lazy and do not do there jib ive lost many packages because they leave them outside of complex
  • LK
    Lesley Kuramoto
    Sep 25, 2025
    5.0
    Always friendly and competent service at the post office, and we really appreciate our hard-working mail carrier, Damien.
  • SG
    Sarah Ganey
    Sep 24, 2025
    1.0
    SUPERVISOR JESSIE THREATENED ME VERBALLY!! .spoke on the phone to a man named Jessie who said he was a supervisor about 8 pkgs my usps guy picked up & have disappeared. He was so rude called me stupid for using usps if I have regular issues & told me he knew where I live in a way that terrified me. where are my pkgs how is Jessie still employed
  • JR
    Julia Ricketts
    Sep 13, 2025
    5.0
    The same postal workers for years, doing a hard and repetitive job with politeness and patience. My five stars are for them.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.