United States Postal Service

2.7
218 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 929 N 145th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
929 N 145th St, Seattle, WA
98133, United States

Hours

Reviews

2.7
218 reviews
5 stars
75
4 stars
15
3 stars
11
2 stars
12
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions, particularly with supervisors.

Delivery Issues

Numerous complaints about delivery problems, including misdelivered packages, failure to deliver when home, and lost items, indicating a significant issue with reliability.

Efficiency

While some customers appreciate the quick service and efficiency during busy times, others report long wait times and slow service, particularly when the office is crowded.

Facility Conditions

The post office is noted for its cleanliness and convenience, including ample parking, but some reviews mention it could use updates and improvements.
  • MR
    Marissa Renee
    Dec 7, 2025
    1.0
    The USPS website says that the kiosk in their lobby is open even on Sundays. Drove 20 minutes to go to this location specifically and the kiosk lobby was locked with a sign that says it’s closed Sundays.
  • AL
    Alycia Linton
    Dec 3, 2025
    1.0
    I am disabled and they are refusing to deliver a 38lb package because it is too heavy. When their max delivery weight is 70lbs. Really frustrating because they are being lazy instead of just doing their job. I don’t drive, I have no way to do this myself.
  • MM
    Maddie
    Nov 10, 2025
    5.0
    Came in on a Monday afternoon and was in and out in under 10 minutes! The guy who helped me was friendly and gave me a tip to save money on mailing in the future. Wanted to leave this review since there are so many negative ones but they were moving the line quickly and the employees were all kind
  • JP
    Jennifer Perez
    Oct 8, 2025
    1.0
    Person was very rude and would not give me my packages because my id address did not match where package was dmsupposed to be delivered.. even though i showed proof of everything else... usps are lazy and do not do there jib ive lost many packages because they leave them outside of complex
  • SG
    Sarah Ganey
    Sep 24, 2025
    1.0
    SUPERVISOR JESSIE THREATENED ME VERBALLY!! .spoke on the phone to a man named Jessie who said he was a supervisor about 8 pkgs my usps guy picked up & have disappeared. He was so rude called me stupid for using usps if I have regular issues & told me he knew where I live in a way that terrified me. where are my pkgs how is Jessie still employed

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.