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Visit your local Post Office™ at 4244 University Way NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly an older male employee, leading to a negative customer experience.
Staffing Issues
Many customers noted that the location is often understaffed, resulting in long wait times and inadequate service.
Package Handling
There are multiple complaints about lost packages and poor handling of mail, with customers expressing frustration over the lack of accountability.
Facility Condition
The physical location is described as run-down and poorly maintained, contributing to an overall negative impression.
JM
Jess MacKimm
2 days ago
5.0
The USPS team at this location is very helpful. I’ve never had a problem dropping off packages here
BB
BLITZKAMPIRE
Dec 22, 2025
1.0
According to the company I was sending items too, my package was never scanned in to the system at all and is completely lost. The old guy with the glasses working the front is extremely rude and condescending to literally everyone. That was made very clear as there were several people in line ahead of me and he was nasty and talked down to all of them.
AA
Amylicious
Dec 17, 2025
1.0
I come to this post office daily for my PO box, and the employees here are mostly friendly, usually patient, and doing the absolute best they can in a building that has clearly earned its senior discount.
When staffing is this thin, predictable things happen. Some days the mail isn’t in my box after the posted time, so I wait in line to ask for it—only to discover they’ve had a whole bundle ready all along. Not a staff issue… just a staffing math problem.
There is signage directing customers to the will-call/mail pickup door. Think of it less as instructions and more as a suggestion. No one is ever stationed there, a fact I learned early on after standing there confidently before being told I’d be waiting a very long time if I expected help.
This location doesn’t need a luxury remodel, just basic maintenance, clearer direction, and a little TLC from the powers that be. Leaving post offices understaffed and aging like this isn’t exactly a winning strategy for public trust. The employees deserve better—and the customers would appreciate it too.
Postmaster General: even a little love here would go a long way. This building has been patient long enough.
SV
sofia vidal
Dec 6, 2025
1.0
The old man in the front desk is incredibly rude. Seriously, never helps with anything, so impatient, I told him I asked another worker about how should I punt my print label because it was my first time returning something and he said that that worker is nothing and I shouldn’t believe what he said and I did everything wrong. Etc. just so rude, both times I’ve been there, incredibly not professional.
DU
Denzel Usman
Dec 3, 2025
1.0
Utter incompetence, lost a package in the system, went to the office to ask for manager’s contact info, gave my contact info, and haven’t heard back in 2 weeks.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 4244 University Way NE, Seattle, WA 98105.
What are the operating hours of this USPS location?
This USPS location is open Monday to Friday from 8:30 AM to 5:30 PM, and Saturday from 8:30 AM to 3:00 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, first-time passport applications are accepted here, and most locations can take your passport photo as well. Be sure to complete and print your application before applying.
Is an appointment required for passport services at this location?
Yes, passport services typically require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select times.
Does this USPS location offer passport photo services?
Yes, passport photo services are available by appointment through the online scheduler.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person by bringing two valid forms of ID and your completed application. Online reservations can be made at the USPS website provided.
Can I access my PO Box after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for exact lobby hours.
What nearby places can I visit before or after coming to the USPS?
Nearby you can find various places like foundry10 (education and community non-profit), A Burger Place (burger restaurant), and Bugis (Korean restaurant) for dining or community engagement.
Are there other USPS related services or locations close to this Post Office?
Yes, nearby places include the US Post Office, United States Postal Service, and USPS Collection Point, which offer additional postal and shipping services.
Where can I find food options near the United States Postal Service at 4244 University Way NE?
Nearby food options include Called A Chicken (fast food), Rancho Bravo Tacos (Mexican food truck), Pho Shizzle (Vietnamese restaurant), and Sweet Alchemy Ice Creamery (desserts and ice cream).