Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4244 University Way NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
223 reviews
5 stars
39
4 stars
17
3 stars
14
2 stars
16
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers reporting negative interactions and a lack of basic courtesy.
Staffing Issues
Customers frequently noted understaffing, leading to long wait times and inadequate service during busy periods.
Facility Conditions
The physical location received criticism for being poorly maintained, with reports of broken equipment and an unclean environment.
Mail Handling Problems
Several customers experienced issues with lost or misdelivered packages, indicating a lack of accountability and efficiency in mail handling.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members, suggesting inconsistency in service quality.
- JJJasmine2 days ago1.0They only ever have 1 person working, and every time Ive been its been awful. They're very rude and they lost a super important legal document that i paid extra for express shipping on. If you're able to go somewhere else, do that!!!
- CLC LNov 17, 20251.0In two separate occasions, mail I sent with tracking got lost and was never delivered. This didn't really happen from another USPS location out of state.
- HHHazelNov 14, 20251.0I am absolutely outraged by the behavior of an older Asian female employee at this location. Her attitude is unbelievably rude and unprofessional. Our package didn’t arrive because the room number was written before the street address, so we went in simply to ask about the situation and to confirm the correct address format. Instead of helping, she snapped at us, demanding, “Who taught you to write an address like that? Only people in Hawaii write the room number first…” This was completely uncalled for. We came in politely, caused her zero inconvenience, and only wanted clarification. Yet she treated us with hostility as if we had personally offended her. And this is not the first time she has behaved this way. Her pattern of disrespect toward customers is unacceptable and frankly disgraceful for someone working at a public service counter. Our missing package doesn’t harm her in any way—so what exactly is she so angry about? There is absolutely no excuse for this level of unprofessionalism. USPS customers deserve far better than this.
- GCGordon ChanNov 6, 20251.0If you get serviced by an older gentleman I would just walk away. He is incredibly rude and will not help you no matter how much you try to assist him. All the reviews about him are true and reflects his poor character.
- JFJack FrancisNov 4, 20251.0Condescending disrespectful staff. Talking to me like I'm an idiot.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 4244 University Way NE, Seattle, WA 98105.
What are the operating hours of this USPS location?
This USPS location is open Monday to Friday from 8:30 AM to 5:30 PM, and Saturday from 8:30 AM to 3:00 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, first-time passport applications are accepted here, and most locations can take your passport photo as well. Be sure to complete and print your application before applying.
Is an appointment required for passport services at this location?
Yes, passport services typically require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select times.
Does this USPS location offer passport photo services?
Yes, passport photo services are available by appointment through the online scheduler.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person by bringing two valid forms of ID and your completed application. Online reservations can be made at the USPS website provided.
Can I access my PO Box after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for exact lobby hours.
What nearby places can I visit before or after coming to the USPS?
Nearby you can find various places like foundry10 (education and community non-profit), A Burger Place (burger restaurant), and Bugis (Korean restaurant) for dining or community engagement.
Are there other USPS related services or locations close to this Post Office?
Yes, nearby places include the US Post Office, United States Postal Service, and USPS Collection Point, which offer additional postal and shipping services.
Where can I find food options near the United States Postal Service at 4244 University Way NE?
Nearby food options include Called A Chicken (fast food), Rancho Bravo Tacos (Mexican food truck), Pho Shizzle (Vietnamese restaurant), and Sweet Alchemy Ice Creamery (desserts and ice cream).