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Brand Certified

United States Postal Service

2.1
(238 reviews)

Business Details

4244 University Way NE, Seattle, WA
98105, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4244 University Way NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4244 University Way NE, Seattle, WA
98105, United States

Hours

Reviews

2.1
238 reviews
5 stars
41
4 stars
18
3 stars
14
2 stars
19
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about an older male employee who was consistently described as disrespectful.

Staffing Issues

The location is frequently noted as understaffed, leading to long wait times and overwhelmed employees.

Facility Condition

The physical condition of the post office is criticized as run-down and poorly maintained, contributing to a negative customer experience.

Mixed Experiences

While some customers had positive interactions with certain staff members, the overall sentiment leans heavily towards dissatisfaction with service quality.
  • MP
    Maxime Prat
    Feb 24, 2026
    2.0
    Slow line, no parking, run-down building. You go there because you have to, not because you want to.
  • PB
    Pretti B
    Feb 11, 2026
    5.0
    I had such a great experience at this post office, all thanks to Alex! He was friendly, knowledgeable, and super efficient. Even though it was busy, he stayed calm and made sure my package was processed correctly without any delays. He explained everything clearly and made the whole process quick and easy. Customer service like this makes a huge difference. Thank you, Alex, for going above and beyond!
  • AM
    Annelise McNally
    Feb 3, 2026
    2.0
    As is to be expected at the post office, they are kind of insane and super rude lol.
  • PT
    Pauly Tarricone
    Jan 24, 2026
    1.0
    This location is in a terribly sad state. The little staff they do have does not have the support they need to do their jobs. I had a package to pick up and the lone worker was hopelessly unable to find it. It was an expensive order, but the worker was having a meltdown, yelling and belittling his coworker, as a line behind me backed up. He was clearly, completely overwhelmed and in no position to give me the help I needed to remedy the situation. If this were a business, I would absolutely report it to the Better Business Bureau, but given the total lack of support by the federal government, I have little hope there is any help coming for this location. Avoid coming in here at any reasonable cost.
  • JJ
    Jesse
    Jan 22, 2026
    1.0
    Out for delivery for 3 hours, tells me said package is ready to pick up. No pink slips or anything. I arrive to pick my package up and they get fed up because I only have my tracking number and then I have to wait ages for them to search for a package they don’t even have, and tell me to wait for a re-delivery. It happens all the time for international packages, I hate it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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