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Visit your local Post Office™ at 620 S Orcas St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on staff varies widely; some employees like Dino and Jerry received high praise for their helpfulness, while others were described as rude and unprofessional.
Appointment Issues
Numerous customers reported issues with appointments being canceled or not honored, often without prior notice, leading to significant inconvenience.
Process Efficiency
While some customers experienced quick and efficient service, others faced long wait times and disorganization, particularly during busy periods.
Communication
Many reviews highlighted a lack of communication regarding appointment status and requirements, causing frustration among customers.
Overall Experience
The overall experience at this location is mixed, with some customers expressing satisfaction and others feeling disappointed due to service inconsistencies.
BW
Brittany Wiley
Oct 30, 2025
1.0
the passports services here is a nightmare! sent me away for not having paperwork that they didn’t tell me the first time to bring, and one lady checked my passport photo size, said it was fine, and when i came back the next time was told by JAMIE it wasn’t acceptable! Jamie was so RUDE and mean i would never want to deal with her again.
AG
Alisheia Guinyard
Oct 21, 2025
5.0
Jamie with passport services was AMAZING! I showed up 20 min early for my appointment, and she started right away. If you have everything you need, it is truly a 15 min appointment...HIGHLY RECOMMEND!
CK
Christo de Klerk
Oct 4, 2025
5.0
Really great staff on passport desk
AT
A Pat Tran
Sep 29, 2025
5.0
Had the passport & photo services here, was served by Keena, at the 2nd counter.
It was a positive experience for us, our questions got answered, forms are checked.
Note: The application forms need to be printed out and filled in before appointment.
Parking are available at the side of the building, took us 15-20 mins to complete the appointment.
JG
Jack Gottesman
Sep 12, 2025
1.0
Dragged my kids out of bed early for a confirmed 7AM passport appointment, only to be told they weren’t processing passports today. No notice, no communication. Passports are important — people rearrange work, school, and travel for these. If you can’t honor appointments, don’t take them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 620 S Orcas St?
You can send mail and packages, obtain money orders, rent PO boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, you can submit first-time passport applications here. Most locations also offer passport photo services if you schedule an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, although some walk-in hours are available at select locations.
What are the business hours for the United States Postal Service at 620 S Orcas St?
The Post Office is open Monday through Friday from 9:30 AM to 5:00 PM and closed on weekends.
Is it possible to get a PO Box at this location and how?
Yes, you can reserve a PO Box online or in person at this Post Office by bringing two valid IDs and completing the application.
Are PO Boxes accessible after normal business hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours vary by location. Please check with this specific Post Office for details.
What nearby dining options can I visit before or after my visit to the Post Office?
You can visit nearby places like Orcas Park Cafe for sandwiches or Conscious Eatery for casual dining and cafe options to enjoy a meal around your visit.
Are there any nearby entertainment or arts venues near the Post Office?
Yes, the Unexpected Productions Improv School and The Improv School At Unexpected Production nearby offer performing arts and theater experiences.
What local businesses near the Post Office might be useful for event services?
Nearby, the Theater Design Company offers audiovisual and party equipment rentals, which could be helpful if you have event needs.