Brand Certified
United States Postal Service
3.3(179 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
620 S Orcas St, Seattle, WA
98108, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 620 S Orcas St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.3
179 reviews
5 stars
92
4 stars
10
3 stars
5
2 stars
4
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers reported excellent service from specific staff members like Dino and Jerry, others experienced rudeness and unhelpfulness from employees, leading to mixed reviews.
Appointment Issues
Numerous customers faced issues with appointments being canceled or delayed without prior notice, causing significant frustration and wasted time.
Efficiency
The efficiency of service varied greatly; some customers reported quick and smooth experiences, while others encountered long wait times and disorganization.
Staff Attitude
Feedback on staff attitude was inconsistent, with some praising the friendliness and helpfulness of employees, while others criticized rudeness and lack of professionalism.
Communication
Many customers expressed dissatisfaction with the lack of communication regarding appointment cancellations and service availability.
- EPEmily Pierce1 day ago1.0I just had the worst experience I have had with a service person in my entire life. I made a photos only appointment to get my passport renewed. He spoke aggressively to me the entire time, exasperated that I didn't understand the process of submitting passports for renewal, even making a snotty comment that I must have not read the instructions. And other comments that all implicated I was an idiot. He was being so rude about everything - I just said, you know, I only made an appointment for photos, so let's just do that. When he handed me my photos, he said "get a better attitude" as I walked out the door. He was aggressive, patronizing and horribly unprofessional.
- QPQ Peaceandlove6 days ago1.0This poor rating is NOT due to poor customer service. I was there for a passport appointment. I wasn't helped until 1 hour and 45 minutes past my time. Apparently, two employees were not at work. Life hapoens. I get that. But this was unacceptable. Maybe there should be employees that are on call to float between different locations. I was able to wait for my appointment. Unfortunately, most people don't have that luxury. Several peoole in line had to leave before they were helped. There should not be 15 minute appointments. It's unreasonable. They shouldn't double book either. The truth is every customer I witnessed was provided with excellent customer service. The employees were informative, courteous, and respectful. Working under those conditions could NOT be fun. They deserve better, and so do customers. So, the people in charge need to do better. Period.
- LXLilith XenosFeb 12, 20261.0nothing had changed between the last bad review and this one. waited over 2 hours for a scheduled appointment for a passport. keena was very rude and sarcastic. she even told me i was next in line, then she put two families in front of me instead.
- NGNatalie GardnerJan 22, 20261.0Don't bother making an appointment, you'll have to wait in a long line anyway
- SDs doddsJan 21, 20265.0Very friendly and the place was pretty quiet for noon. Ordered passport with no problems or hassles.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 620 S Orcas St?
You can send mail and packages, obtain money orders, rent PO boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, you can submit first-time passport applications here. Most locations also offer passport photo services if you schedule an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, although some walk-in hours are available at select locations.
What are the business hours for the United States Postal Service at 620 S Orcas St?
The Post Office is open Monday through Friday from 9:30 AM to 5:00 PM and closed on weekends.
Is it possible to get a PO Box at this location and how?
Yes, you can reserve a PO Box online or in person at this Post Office by bringing two valid IDs and completing the application.
Are PO Boxes accessible after normal business hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours vary by location. Please check with this specific Post Office for details.
What nearby dining options can I visit before or after my visit to the Post Office?
You can visit nearby places like Orcas Park Cafe for sandwiches or Conscious Eatery for casual dining and cafe options to enjoy a meal around your visit.
Are there any nearby entertainment or arts venues near the Post Office?
Yes, the Unexpected Productions Improv School and The Improv School At Unexpected Production nearby offer performing arts and theater experiences.
What local businesses near the Post Office might be useful for event services?
Nearby, the Theater Design Company offers audiovisual and party equipment rentals, which could be helpful if you have event needs.
Brand Certified Facts from United States Postal Service
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