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The UPS Store #4935 in Seattle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On 45th Between Corliss Ave N & Sunnyside Ave N.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Vex, Hunter, and Art for their exceptional service.
Inconsistency
Several reviews noted issues with inconsistent service, including staff availability and store hours, leading to frustration among customers.
Efficiency
While many customers experienced quick and efficient service, some reported long wait times and unhelpful interactions during peak hours.
Store Condition
The store was generally described as clean and well-lit, contributing positively to the customer experience.
Communication Issues
Some customers expressed dissatisfaction with the lack of communication regarding delays and store operations, leading to confusion and frustration.
BH
Bj Hollow
5 days ago
5.0
Best ups store i have been too. Customer service is always on point, and they don't charge you 2 dollars to print a shipping label like all the other ups stores. Shout out to the guy with the piercings and tattoos.
LI
Lemme Do It!
Oct 23, 2025
5.0
I was helped out by a cool, friendy, Goth by the name of Vex. He went Above and Beyond for the shippings of a mortal.
MM
Matt
Sep 25, 2025
1.0
I went in for a packageless Amazon return—the kind where Amazon explicitly tells you not to bring a box. The item I returned was already in its original box (pictured), but the clerk told me I needed another box because the current packaging “couldn’t ship.” When I asked why, she just smirked and didn’t offer any explanation.
After that, we were made to wait around 15 minutes without any communication, apology, or acknowledgment. She scrolled on her phone the entire time while the other employee looked for a box. The lack of professionalism and basic customer service was frustrating. At no point did anyone explain the delay or even try to be helpful.
I left the store feeling completely dismissed. If you’re going here for an Amazon return, especially a packageless one, be warned—you may be in for a confusing, unpleasant and time wasting experience.
PA
PK Alex
Sep 20, 2025
5.0
UPS is the best delivery service above all others. Packages come to the right address, is timely and good service.
The Wallingford service guy is awesome! Really like him and provides good instructions. Thank you!
ZG
zaid gharaybeh
Sep 10, 2025
5.0
Great customer service
Makes me look forward to dropping off my packages