The UPS Store

3.6
130 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5256 in Seattle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Roosevelt Square (Next To Wholefoods).

Details

  • DeliveryNot available

Location

The UPS Store
1037 NE 65th St, Seattle, WA
98115, United States

Hours

Reviews

3.6
130 reviews
5 stars
77
4 stars
5
3 stars
3
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior from certain employees.

Service Consistency

There are inconsistencies in service offerings, such as acceptance of USPS packages and pricing for services, leading to customer frustration.

Photo Services

Several customers expressed dissatisfaction with the quality of passport and visa photos taken at the store, citing issues like shadows and low resolution.

Convenience

Customers appreciate the store's convenient location and the efficiency of services like Amazon returns, although some reported long wait times during busy periods.
  • NS
    Natthapat Sakulborrirug
    Dec 26, 2025
    1.0
    Took my passport/visa photo here for $25 and turned out the photo was not usable (there were shadows in the background) and I had to take new ones at the embassy.
  • SS
    Susan Starbuck
    Dec 3, 2025
    5.0
    This is a super great UPS store on corner NE 65th and 12 NE
  • GS
    George Sorg
    Nov 17, 2025
    5.0
    They really went above and beyond to help me out. I really appreciate the great customer service that I received.
  • AC
    Ariana Cao
    Oct 22, 2025
    5.0
    Wonderful experience while returning my Amazon packages with a very nice man. Made it very smooth and easy!
  • JN
    Jens Nordal
    Oct 21, 2025
    5.0
    This UPS Store is awesome! My business has had a Mailbox here since 2018. We’ve found the staff, owner and management to be friendly and helpful. On more occasions than I can count they’ve gone out of their way to accommodate our sometimes challenging needs. During the holidays I’ve seen packages stacked to the ceiling with lines out the front door while the staff calmly continues to do their work. Thanks for taking such good care of us for all these years!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Seattle offer?

The UPS Store #5256 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.