Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5749 in Seattle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Othello Close To Martin Luther King.
Details
- DeliveryNot available
Location
Hours
Reviews
2.6
236 reviews
5 stars
78
4 stars
10
3 stars
10
2 stars
12
1 star
126
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times due to understaffing, with many noting that only one employee was available during busy hours.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their helpfulness, others were described as rude and unprofessional.
Pricing Concerns
Many customers expressed dissatisfaction with the high fees for services, including charges for tape and packaging materials, which they felt were excessive.
Convenience
The location is appreciated for its convenience and range of services, but the parking situation and long lines detract from the overall experience.
Mixed Experiences
While some customers had positive interactions and quick service, others reported negative experiences, leading to an overall inconsistent customer satisfaction.
- BCbrianna chiodo5 days ago5.0Have always had a great experience at this location. They’ve helped with passport photos and multiple returns. They’re always friendly and helpful.
- MPMarv's Painting6 days ago1.0Dropped off a package. My label maker wasn't working so I assumed they would help me. They did but CHARGED $3 + TAX FOR THE SERVICE!! This took them less than 1 minute to do. This should be a FREE service for usi g ups. Unbelievable price gouging at this location.
- EHEmily HarveyNov 15, 20251.0A truly horrific customer service experience, if I could give negative stars I would. I had the displeasure to have to work with every single person who was working and they gave me incorrect information, made me wait 20 minutes for something they didn’t have, went out of their way to be unhelpful, and actually hid in the back room when I needed to ask a follow up.
- ABAndrashe' ButlerNov 13, 20255.0Cherry was very kind and greeted me as soon as I came in. I felt welcomed and she was able to help me quickly. Will be coming back here due to the great customer service.
- DTDana TNov 4, 20251.0They always close early. It’s a little frustrating. I’m here at 6:30pm and everything’s locked up.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5749 in Seattle offer?
The UPS Store #5749 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #5749 located?
The UPS Store #5749 is located at 3815 S Othello St, Ste 100, Seattle, WA 98118, USA, near Martin Luther King Jr. Way.
What are the opening hours of The UPS Store #5749?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #5749 closed on any holidays?
Yes, the store is closed on November 27, December 25, December 31, January 1, and January 19, but open on other holidays like November 11 and November 28.
What payment options are accepted at The UPS Store #5749?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get mailbox rental services at The UPS Store #5749?
Yes, mailbox rental and mailbox services are available at this location.
Does The UPS Store #5749 offer printing and shipping supplies?
Yes, they provide printing services, office products, mailing supplies, moving boxes, and stamps & postage.
What nearby services can complement a visit to The UPS Store #5749?
Nearby Shred Nations offers shredding services that complement The UPS Store's document shredding, and ICHS - Holly Park Medical Clinic is close by for medical needs.
Are there any nearby shopping or cultural spots near The UPS Store #5749?
Yes, nearby places include Lidia's Cultural Store for candy and women's clothing, and New Holly Neighborhood Campus offering shopping and recreational activities.
How can nearby courier or process server services assist me when visiting The UPS Store #5749?
ManOnTheSpot, LLC nearby provides courier and process server services that can support your mailing or legal document needs beyond what The UPS Store offers.