The UPS Store

3.5
126 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4387 in Seattle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Queen Anne 1st & Roy St. Free Parking.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
24 Roy St, Seattle, WA
98109, United States

Hours

Reviews

3.5
126 reviews
5 stars
69
4 stars
7
3 stars
4
2 stars
6
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some report friendly and helpful service, others describe rudeness and unprofessional behavior.

Service Efficiency

Many customers appreciate the quick and efficient service, especially for tasks like Amazon returns and notarization.

Communication Issues

Several reviews highlight poor communication, including unresponsive staff and issues with email follow-ups.

Pricing Concerns

Customers frequently mention dissatisfaction with high fees for printing and shipping services, often comparing them unfavorably to competitors.

Inconsistent Experiences

The quality of service appears inconsistent, with some customers having excellent experiences while others report significant frustrations.
  • SS
    Shelini Sooklal
    Nov 12, 2025
    2.0
    Rude and unhelpful staff member (Caucasian male with long hair in a bun and a grey beard) who cut me off mid sentence and was very short with me when I tried to explain what I needed help with.
  • DM
    Dieketseng Ellen Mpolokeng-Makatsa
    Nov 12, 2025
    1.0
    Not very friendly! I've come here more than 3 times for notary services and this time was the worst.
  • MA
    michael allan
    Nov 5, 2025
    1.0
    Incompetence galore
  • MC
    Maria Camberos
    Oct 31, 2025
    5.0
    I am very satisfied with the service and the staff of this store.
  • IM
    Ian Minton
    Oct 24, 2025
    1.0
    Rude and unprofessional staff. Staff cannot answer questions about ups shipping services, only refer you to a 1-800 number and will walk away from you mid-question.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4387 in Seattle offer?

The UPS Store #4387 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.