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The UPS Store

3.5
(143 reviews)

Business Details

24 Roy St, Seattle, WA
98109, United States
(206) 282-2888
https://locations.theupsstore.com/wa/seattle/24-roy-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4387 in Seattle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Queen Anne 1st & Roy St. Free Parking.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
24 Roy St, Seattle, WA
98109, United States

Hours

Reviews

3.5
143 reviews
5 stars
80
4 stars
7
3 stars
4
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praise helpful and friendly service, while others report rudeness and incompetence from specific employees.

Operational Issues

Customers frequently mention problems with package handling, including lost packages, incorrect labeling, and unresponsive customer service.

Pricing Concerns

Many reviews express dissatisfaction with high fees for services like printing and shipping, with some customers feeling overcharged.

Inconsistent Experience

Experiences vary widely among customers, with some reporting excellent service and others citing unprofessional behavior and lack of training among staff.
  • AM
    Adam Manwarren
    3 days ago
    5.0
    This location has really turned itself around. Not only was Benjamin super friendly and helpful, but he also answered every single question I had. Expert customer service and such a positive experience.
  • CH
    Collette Hall
    5 days ago
    5.0
    Went here today to send off a package. Benjamin was a AMAZING! So helpful with understanding shipment options and was so positive and upbeat. Seriously took the stress and worry out of it!
  • RW
    Robert Van Winkle
    Feb 19, 2026
    5.0
    I moved to Seattle about six months ago and I’m really glad I picked this UPS Store for my “homebase“. Everybody is super friendly. Especially Ben. Always welcoming and made me feel right at home after moving from so far away. Lots of UPS stores to pick but this is a good one. Thanks, Ben!
  • AL
    Angela LeMaster
    Feb 18, 2026
    5.0
    This team has rocked it every time I have stopped in their store for years. They are all about making the transactions quick and easy. Thank you for being an excellent neighborhood resource!
  • KM
    Katy Mogg
    Feb 3, 2026
    5.0
    I shipped a package on 2/2 and got there right at closing, even a minute or two after close as I didn’t realize they were only open until 630pm. The staff, especially Margie, shipped my package anyway and did so with patience and kindness. They definitely could’ve turned me away and they were in the middle of closing up, and they still helped me and did so with a smile. I sincerely appreciated their friendliness and the experience and I will be back. Great staff. Thanks again.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4387 in Seattle offer?

The UPS Store #4387 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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