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The UPS Store

3.3
(226 reviews)

Business Details

1700 7th Ave, Seattle, WA
98101, United States
(206) 624-1550
https://locations.theupsstore.com/wa/seattle/1700-7th-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4884 in Seattle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Store Faces Stewart St (Across From U.S. Federal Courthouse).

Details

  • DeliveryNot available

Location

The UPS Store
1700 7th Ave, Seattle, WA
98101, United States

Hours

Reviews

3.3
226 reviews
5 stars
115
4 stars
15
3 stars
4
2 stars
7
1 star
85

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; some employees, like Abner and Emily, received high praise for their helpfulness and professionalism, while others, particularly an older female employee, were frequently described as rude and unprofessional.

Service Efficiency

Customers reported long wait times and disorganization, with some expressing frustration over slow service and staff arguing among themselves.

Customer Service Issues

Numerous reviews highlighted poor customer service, including rude interactions, incorrect information regarding services, and issues with handling returns.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences, particularly with specific staff members who provided excellent service and went above and beyond to assist.
  • CC
    Caleb Curl
    5 days ago
    5.0
    Wes at The UPS Store delivered outstanding customer service! I came in right before closing, and instead of rushing me, he was patient, professional, and genuinely helpful while I dropped off my package. It’s rare to experience that level of care at the end of the day. Highly appreciated and highly recommended!
  • TB
    Tim Brooks
    6 days ago
    5.0
    I have been coming to this location for many years, the people at this store are very fast and helpful. The store is clean and organized. Everyone working there deserves a raise.
  • KS
    Kristaps Sedols
    Feb 15, 2026
    5.0
    Thanks to Wes, got an initial international postcard hurdle sorted and my loved ones shall happily receive views from Olympic National Park 😊
  • EE
    Eric
    Feb 10, 2026
    1.0
    There are too many other local options in Seattle than to have to go to a place that screws up a delivery and blames the customer. The manager “Wes” refused to provide any sort of solution other than to blame me for his employee’s mistake. I have shipped multiple packages from this location and will now take my money to a different location because they refuse to take accountability for or try to resolve their issues.
  • KC
    Kt Crafty
    Feb 9, 2026
    1.0
    I had another unpleasant experience with the same older lady who was rude to me on a previous visit. I needed to return two to three items, and she was clearly unwilling to help or do her job, even though I am pregnant. Her attitude was very upsetting — she spoke rudely, had an arrogant tone, and kept making facial expressions that showed irritation and dislike. The rest of the staff are kind and helpful, but this particular employee consistently seems unwilling to assist customers and makes you feel guilty just for asking basic questions. She really should not be working in a customer-facing role.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Seattle offer?

The UPS Store #4884 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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