The UPS Store

3.2
218 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4884 in Seattle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Store Faces Stewart St (Across From U.S. Federal Courthouse).

Details

  • DeliveryNot available

Location

The UPS Store
1700 7th Ave, Seattle, WA
98101, United States

Hours

Reviews

3.2
218 reviews
5 stars
108
4 stars
14
3 stars
4
2 stars
8
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some staff praised for their helpfulness and professionalism, while others are described as rude and unprofessional.

Staff Performance

Several employees, particularly Emily, Paula, and Abner, received commendations for their exceptional service, while others faced criticism for being unhelpful or rude.

Service Reliability

Customers reported issues with service reliability, including problems with package tracking, incorrect charges, and refusal to accept returns without purchasing additional materials.

Store Environment

The store is often described as understaffed and disorganized, leading to long wait times and frustration among customers.

Pricing Issues

Customers expressed dissatisfaction with unexpected fees for services such as printing labels and packaging, leading to perceptions of overcharging.
  • KK
    Kevin
    Nov 10, 2025
    1.0
    Long wait times an making up rules when returning products. What a hassle
  • KK
    Kate kuang
    Nov 10, 2025
    1.0
    The staff give me wrong size box and over charge me.
  • SC
    Spencer Christensen
    Nov 10, 2025
    5.0
    Went here 11/10/2025 and Abner was very helpful with notarizing my form. He provided fast and great service while also managing other customers in a busy store. Super professional work!
  • MI
    Misheel Ildbaatar
    Nov 7, 2025
    1.0
    Horrible customer service. Never going back. Old lady named Paula yelled at me and younger gentelman was okay but also horrible customer service. Y’all should never happy returns if you are going to yell at customers for bringing a return 🤣
  • LA
    L A
    Oct 31, 2025
    1.0
    Today, Thursday, October 31, 2025, at 12:40 p.m., I once again had an unpleasant experience with the same older lady who had already treated me rudely on a previous visit. This time, she crossed the line completely. Her attitude was unacceptable—arrogant tone, rude manners, and constant facial expressions of disdain and irritation. It’s unacceptable that someone with that attitude represents this place, giving it such a poor image. Customers deserve to be treated with respect and basic decency, not with arrogance or contempt. This behavior should never happen again to anyone.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Seattle offer?

The UPS Store #4884 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.