The UPS Store

3.3
220 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4884 in Seattle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Store Faces Stewart St (Across From U.S. Federal Courthouse).

Details

  • DeliveryNot available

Location

The UPS Store
1700 7th Ave, Seattle, WA
98101, United States

Hours

Reviews

3.3
220 reviews
5 stars
110
4 stars
15
3 stars
4
2 stars
7
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from specific employees like Paula and Abner.

Mixed Experiences

While some customers praised the helpfulness of certain staff members like Emily and Samar, others had negative experiences, indicating inconsistency in service quality.

Long Wait Times

Several reviews mentioned long wait times and disorganization, leading to frustration among customers.

Return Process Issues

Customers frequently complained about difficulties with the return process, including being forced to buy boxes for returns that should not require them.
  • SL
    Sofia Christophel Lichti
    6 days ago
    5.0
    This place is made what it is because of ABNER! He’s a star. Multitasking masterfully, he handles my near daily shipments with ease and joy!
  • JM
    Justin Mosca
    Dec 30, 2025
    5.0
    The guy working at 5pm on dec 29 was a true pro. He was triaging issues, helping people troubleshoot issues for their print job, and kept the line moving fast with clear communication. Never experienced such competence before
  • MK
    Mia Ketler
    Dec 29, 2025
    1.0
    The rudest, most useless staff ever, especially the older woman. I would give 0 stars if I could. There have been multiple times where UPS should have helped me (I know since the UPS on Broadway has in the past) and they refused to since they're too lazy to do their job. Save yourself the time and headache and go somewhere else.
  • ML
    Michelle Larson
    Dec 8, 2025
    1.0
    There is a young man with black hair. That i use the kiosk to avoid him. And today I needed help and he was yet again rude. This has happened a few times. And this last time was the straw.
  • KV
    Kelly Dean Verity
    Dec 8, 2025
    4.0
    I am writing this review as an update to a previous review. I had an experience at this location where I returned an AT&T device and AT&T ended up coming after me for the full cost of the device claiming that UPS was supposed to have given me a tracking number to prove that I returned it. It turns out that the entire situation was a miscommunication between AT&T corporate and UPS corporate. UPS sent out directives to all their stores on how to process returns for AT&T and it did NOT require that they provide a tracking number. AT&T would ONLY accept a tracking number as proof that I returned it. This caused me 9 months of struggle and harassment from AT&T over a balance I rightfully did not owe. I am sorry to the staff of UPS store #4884 for how this situation affected us all. I am glad that it got resolved but still very angry at AT&T for not clearly communicating to UPS how they wanted returns processed. Please disregard any other complaints from me about this UPS location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Seattle offer?

The UPS Store #4884 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.