The UPS Store

3.2
175 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6129 in Seattle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Same Bldg As Trader Joe's With Free Parking In Garage.

Details

  • DeliveryNot available

Location

The UPS Store
1416 NW 46th St, Seattle, WA
98107, United States

Hours

Reviews

3.2
175 reviews
5 stars
83
4 stars
11
3 stars
8
2 stars
7
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees received praise for their helpfulness and friendliness, others, particularly a middle-aged female manager, were frequently criticized for rudeness and poor service.

Staffing Issues

Multiple reviews indicated that the store is often understaffed, leading to long wait times and inadequate customer support during busy periods.

Service Reliability

There were significant concerns about the reliability of services, including issues with package handling and incorrect information provided by staff.

Pricing Concerns

Customers expressed frustration over high printing fees and charges for services that are typically free at other locations.

Positive Experiences

Despite the negative feedback, many customers reported positive experiences with specific employees who provided excellent service and support.
  • HB
    Halynn Blanchard
    5 days ago
    5.0
    Always a straightforward experience in this shop. The workers are kind to me. Convenient 30 min parking out front.
  • TS
    Tristan Smith
    Oct 8, 2025
    5.0
    The young man who helped me laminate today was very kind and helpful. Great service!
  • AB
    April Benson
    Oct 2, 2025
    5.0
    Keith is amazing. He has great customer service skills. I was really stressed out about my package. The timing and price was a issue. He found me the best deal and my package arrived on time. He's a keeper for sure. Keith your the best!
  • MT
    Micah Trotti
    Sep 19, 2025
    2.0
    They don’t even have standard UPS boxes that are free as part of the 2 Day or Next Day service. It wasn’t because they were out of stock, it’s that they are a franchisee and have you pay for off-brand boxes instead. That said, it’s a good location for drop offs where the shipment doesn’t require specific packaging.
  • RR
    Rory Rose
    Sep 18, 2025
    5.0
    Super awesome employee! Super awesome service, thanks sawl!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6129 in Seattle offer?

The UPS Store #6129 offers expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.