DHL Express Service Point

2.8
295 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Port of Seattle in Seattle offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • DeliveryAvailable

Location

DHL Express Service Point
4450 East Marginal Way South, Seattle, WA
98134, United States

Hours

Reviews

2.8
295 reviews
5 stars
108
4 stars
21
3 stars
11
2 stars
11
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers expressed frustration with unhelpful and unresponsive customer service, often encountering automated systems instead of live agents.

Delivery Issues

Numerous reviews highlighted significant problems with delivery attempts, including missed deliveries, packages marked as delivered but not received, and delays.

Package Handling

Several customers reported poor handling of packages, including damaged items upon arrival and misrouted shipments.

Mixed Experiences

While many reviews were negative, some customers praised specific staff members for their helpfulness and efficiency, indicating variability in service quality.

Overall Reliability

A common sentiment among reviewers was a lack of trust in DHL's reliability, with many stating they would avoid using the service in the future.
  • EC
    Enedina Cugtenco
    Nov 5, 2025
    1.0
    Últimamente estoy decepcionada, siempre eh hecho envíos y todo llegaba bien con la fecha q me daban aquí en México, pero ahorita ya no puedo decir q es el mejor servicio porqué ya es la segunda vez q tardan en entregar aquí me dicen q al siguiente dia será entregado pero la primera vez q paso tardo 5 días, la segunda vez tardo 2 días q porque tenía q estar en proceso y no se q tanta cosa. Ya no lo considero buen servicio.
  • SS
    Squiddy
    Oct 30, 2025
    1.0
    If I could give zero stars, I would. Their way of handling delivery issues is terrible, and the customer service team clearly doesn’t know what they’re doing. They make you feel like the problem has been taken care of, but in reality, nothing gets done. When you call back to follow up, they act like there’s no record of your previous call. Extremely frustrating and unprofessional.
  • JW
    Joseph Wong
    Oct 29, 2025
    3.0
    Not a convenient location to drop off parcels..
  • SJ
    Suki Jacobs
    Oct 27, 2025
    1.0
    If I could give 0 stars I would. I paid extra to have a package delivered on the 22nd. It’s currently the 27th and still nothing. The tracking says that attempted delivery has been made which is a lie because I have been home every day and no one comes. Then another message says that the package is on hold for no reason at all. The customer service number is automated so I can’t even get anyone on the phone to try and get the package delivered to a location where I can pick it up. DO NOT USE DHL EVER. It is awful and a complete nightmare. I don’t think I will ever get my package.
  • YJ
    yyds jinxmom
    Sep 30, 2025
    1.0
    原本上個星期一到的貨,結果到今天還沒任何消息,真的超级無敵的差!給最貴的錢,得到最差的服務

Frequently Asked Questions About DHL Express Service Point

What services does DHL Express Service Point at Port of Seattle offer?

DHL Express Service Point offers international and next day shipping and delivery services for personal and business needs, including shipping luggage, passports, or packages to destinations across the U.S. and internationally.

What are the operating hours of the DHL Express Service Point in Seattle?

The DHL Express Service Point is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.