DHL Express Service Point

2.8
306 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Port of Seattle in Seattle offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • DeliveryAvailable

Location

DHL Express Service Point
4450 East Marginal Way South, Seattle, WA
98134, United States

Hours

Reviews

2.8
306 reviews
5 stars
114
4 stars
21
3 stars
11
2 stars
11
1 star
149

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported failed delivery attempts, with claims of packages being marked as delivered without actual delivery occurring.

Customer Service

Many reviews highlighted poor customer service experiences, including unhelpful automated responses and rude representatives.

Package Handling

Several customers expressed dissatisfaction with the handling of packages, citing damaged items and lost shipments.

Mixed Staff Experiences

While some customers praised individual staff members for their helpfulness, many others reported negative experiences with delivery personnel.
  • CC
    Courtney
    Dec 24, 2025
    1.0
    DHL must hire the laziest people exclusively. Same complaint as everyone else, driver states he attempted delivery but didn’t. We were home, we have cameras. Truck didn’t even drive by and physically could not have come to my city from the destination they left in the time frame they said they “attempted delivery.” These people are just straight liars and the company is predatory and don’t do their jobs despite constant 1-star reviews. I’ve called and emailed everyone I can to get my package today and still no one has done crap to help. NEVER USE THIS COMPANY. If I get my delivery today I will change my review. What a joke.
  • MG
    melissa hernandez gonzalez
    Dec 24, 2025
    5.0
    Excellent service from sammer
  • RS
    Rono S
    Dec 16, 2025
    1.0
    I got a sent a package from Kenya they charged only to refuse to deliver and needed me the recipient to pay again to deliver on top of that they cut everything
  • BK
    Beyant kaur
    Dec 4, 2025
    1.0
    On December 03/2025.I got so disappointed for this time usually dhl service very easily dropped my package. But today it showed my package coming today I stay home all day because I need my package very urgent I waited all day and at 5:43pm it’s show delivered exception because during delivery attempt no one responded how can this happened I didn’t understand I asked my neighbour but no one shows up I just wanna request to that person who is working on Kent area please don’t put false information. On any delivery package we paid and trust on you. I will definitely try never ever go through by DHL again. I want to put zero star but is doesn’t work.
  • WS
    Weblog Saigon
    Dec 2, 2025
    1.0
    I shipped a package from Thailand in early October and still waiting in wa state for the delivery. According to the tracking it’s in seattle still. Today it’s December 2. Im wondering why this has taken so long as it’s expedited shipping. Tracking number is 7810120334 *Update* after receiving a response from customer service I'm still left without a solution to my delivery. I wonder if the response to my email inquiry was automated. They don't seem interested in getting the package to me.

Frequently Asked Questions About DHL Express Service Point

What services does DHL Express Service Point at Port of Seattle offer?

DHL Express Service Point offers international and next day shipping and delivery services for personal and business needs, including shipping luggage, passports, or packages to destinations across the U.S. and internationally.

What are the operating hours of the DHL Express Service Point in Seattle?

The DHL Express Service Point is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.