United States Postal Service

2.5
171 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 15250 32nd Ave S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15250 32nd Ave S, Seatac, WA
98188, United States

Hours

Reviews

2.5
171 reviews
5 stars
50
4 stars
13
3 stars
5
2 stars
8
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unprofessional service from staff, with specific complaints about individual employees.

Staff Friendliness

Some customers praised specific staff members for their friendliness and helpfulness, contrasting with the overall negative sentiment about service.

Efficiency

While some reviews noted quick service and efficient handling of packages, others reported long wait times and poor management during busy periods.

Delivery Issues

Numerous complaints were made regarding mail delivery problems, including misdelivered packages and lack of communication from delivery personnel.
  • AK
    Angela Kate
    Dec 29, 2025
    3.0
    there was only 1 lady upfront helping people, while there was more people in the back slacking off and messing around, (we can hear them clearly laughing and talking about games in the backroom) its been 20 minutes and the line is out the door. this poor lady needs help..
  • DM
    Donna Mead
    Dec 24, 2025
    5.0
    Great service and friendly workers!
  • IG
    Island Girl
    Nov 1, 2025
    5.0
    I’ve been coming to this Post Office for years and the Staff are very helpful and friendly!. They try their best to move the line as quick as possible especially during the holidays. Thank you 🙏 for the Excellent Customer Service 👍👍👍
  • KM
    Kristy Murker
    Oct 27, 2025
    5.0
    I really like the people who work the front counter. I've only had to use them to get money orders and have never had an issue. The men are friendly and helpful
  • CG
    Cristina Guerrero
    Oct 21, 2025
    1.0
    I wanted to send a wooden postcard. I have already sent 4 of this type at other post offices and I haven’t had any problem. They put a stamp on it and I paid as a normal postcard. The clerk at this post office insists that, since it’s made of wood, it’s not a postcard and it costs $20. I took my postcard to another post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.