United States Postal Service

Reviews

• JD

  Jacy Durkio

  3 days ago
  1.0
  This is the absolute worst post office on the planet!! ever since we fixed our mail box and moved it and even got it approved to move it ever since then they will not drop off any packages off. We even went out our way to get a bigger mail box so put packages can fit and they still won’t drop them off. My mother has cancer and it’s hard for her to get out of the house let alone the mail box .. they should be ashamed of themselves! customer service and clear communication are important Which this post office has never had!
• NH

  Noelle Harshfield

  Feb 5, 2026
  1.0
  This post office is the absolute worst. We’ve received our mail/packages maybe 20% of the time since moving here 15 years ago. Somehow, it’s gotten even worse than it was - none of their drivers seem capable of doing their jobs, especially if they have to read numbers or letters (they’re not sure how to do that). Most recently, a package was marked “undeliverable due to unknown address” (not sure how the address would be unknown and am pretty confident our driver was being lazy as usual). I called immediately and was told it would be available for pickup the following day at the post office. The next day, I got a notification that the package had been delivered (why would that be the case when I was told I could pick it up?). To my surprise, that and another package that was marked delivered that day were not in my mailbox. I went to the post office (which is nearly 30 mins out from us), and they also did not have these packages. We’ve checked with neighbors who also didn’t receive it, so now we have a total of 3 packages (including another that was marked delivered yesterday) missing and unable to be recovered because of the stupidity of the drivers. We and many neighbors are fed up with the service provided by this post office. Nobody should pay for items and only receive them 20% of the time. I, as I’m sure many people are, am shocked that drivers are getting paid to sit in a car and manage to not do their jobs all day.
• CM

  Colin Moats

  Jan 28, 2026
  1.0
  A couple nice people, some rude. They need to hold packages for a couple days if delivery can't be attempted. We dont get usps mail service. We use a po box in McKenna (love them).
• NC

  Nathan Crisp

  Jan 24, 2026
  1.0
  They constantly give our mail to our neighbors.
• DA

  Danielle Arnhold

  Dec 17, 2025
  1.0
  I’ve lived in this area for over 10 years, and dealing with this post office has been consistently frustrating. I genuinely dread anytime I have to interact with this location because problems are so common. Packages are frequently marked as “refused,” “available for pickup,” or “delivery attempted” when no delivery was actually attempted. Items are sometimes sent back the same day, leaving no realistic opportunity to resolve the issue. Customer service is extremely difficult to access — phone calls often go unanswered, and voicemails are rarely returned. When mistakes happen, there is little accountability or effort to correct them, even when the error is clearly on USPS’s end. The issues have been ongoing for years, to the point that we pay for a PO Box in McKenna specifically to avoid dealing with this post office as much as possible. In contrast, the McKenna post office staff are always pleasant and consistently go above and beyond to help. The difference in service between the two locations is stark. I understand seasonal volume and staffing challenges, but this is not an occasional holiday issue — it’s a long-term pattern. Reliable delivery and accurate tracking are basic expectations, and unfortunately this location consistently falls short.

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